Job Description

Job Title- E- Commerce Executive

Key Responsibilities:

Product Returns & Order Records Management:

Accurately maintain records of product returns and orders.

Coordinate with relevant departments to ensure efficient handling of returns and replacement orders.

Client Email Correspondence:

Manage email communications with clients, addressing inquiries, feedback, and service requests in a professional and timely manner.

Ensure that all correspondence is aligned with company policies and reflects the brand's professional standards.

Administrative Support:

Handle various administrative tasks, such as filing, data entry, and scheduling, to support the department's smooth operation.

Assist in organizing meetings, preparing documents, and other office duties as assigned.

Microsoft Office Proficiency:

Utilize Microsoft Office Suite (Word, Excel, PowerPoint) for maintaining records, creating documents, and organizing data.

Prepare reports, presentations, and other documents as needed for departmental use.

Qualifications & Skills:

Proven experience as an Office Assistant or similar role.

Proficiency in Microsoft Office (Word, Excel, PowerPoint) is essential.

Excellent written and verbal communication skills.

Strong organizational and multitasking abilities.

Presentable and professional demeanor, with attention to detail.

Ability to work independently as well as collaboratively within a team.

Core Keywords:

Office Assistant

Administrative Assistant

Clerical Support

Administrative Tasks

Record Keeping

Data Entry

Skills & Experience:

Microsoft Office Suite

Email Correspondence

Communication Skills

Customer Service

Organizational Skills

Multitasking

Time Management

Record Maintenance

Product Returns Management

Order Tracking

Document Preparation

Professional Communication

Qualities & Attributes:

Attention to Detail

Reliable

Presentable

Team Collaboration

Independent Worker

Customer-Oriented

Friendly and Approachable

Industry-Specific:

Power Tools Industry

Customer Orders

Client Relations

Product Return Process

Office Administration in Manufacturing/Tools Industry

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Schedule:

• Day shift

Experience:

• E-commerce: 5 years (Required)
• total work: 5 years (Required)

Work Location: In person