Job Description

Job description Company Description CMA CGM is a global leader in sea, land, air, and logistics solutions, serving over 420 ports across 5 continents. The company is spearheading a Net Zero-Carbon target by 2050 and is committed to equal opportunities and education for all through its foundation efforts. With a presence in 160 countries worldwide, CMA CGM boasts a workforce of 155,000 employees. Role Description CMA CGM is seeking an eCommerce Business Developer for a full-time on-site role located in Chennai. The successful candidate will be responsible for the development and implementation of eCommerce and digital solutions strategy in line with global and regional eBusiness objectives. Key Responsibilities Maintain a deep understanding of CMA CGM digital products and services , including their features , benefits and use cases. Identify key customer segments and tailor engagement approaches to meet their unique digital needs and preferences. Prospect and identify potential customer through various channels including cold calling , networking and online research. Collaborate with agency commercial team developing strategies , proposals and conversion rates. Build and maintain a robust pipeline of leads and opportunities Conduct product training sessions or webinars to showcase the value of digital products to CMA CGM customers. Coordinate & contribute to commercial animation of digital agency products to agencies in Dubai Regional Scope. Lead digital marketing efforts , email marketing and social media. Implement feedback mechanisms such as surveys, focus groups , customer interviews and gather insights. Develop and oversee customer onboarding programs to ensure smooth and positive experience. Share insights with internal teams to drive product/service enhancements. Qualifications Bachelor\'s degree or higher in business administration, computer science, or a related field 6+ years of experience in eCommerce or a related field, with demonstrated success in business development and customer engagement Excellent understanding of the latest eCommerce trends and technology, with experience in developing and implementing eCommerce strategies Ability to analyze business problems and identify appropriate solutions Strong collaboration and communication skills for liaising with cross-functional teams, including IT, sales, and marketing Experience with project management and agile methodologies Ability to prioritize responsibilities and manage multiple projects while adhering to tight deadlines and budgets Fluency in English is required, and additional languages are a plus

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