Job Description

We are looking for a motivated and detail-oriented E-commerce Associate to join our growing team. The E-commerce Associate will assist in managing our online store, ensuring a seamless and engaging customer experience, and supporting various digital marketing initiatives. This role is perfect for someone who is passionate about e-commerce and eager to learn and grow in a fast-paced environment.

Key Responsibilities:

Product Management :

• Assist in the creation and maintenance of product listings, ensuring accuracy in descriptions, images, and pricing.
• Monitor inventory levels and coordinate with the inventory team to manage stock availability.

Customer Experience:

• Provide exceptional customer service by responding to inquiries and resolving issues promptly.
• Handle order processing, including order entry, tracking, and fulfillment coordination.

Website Management:

• Update website content, including banners, promotions, and landing pages, to keep the site fresh and engaging.
• Collaborate with the design team to ensure the website is visually appealing and user-friendly.

Digital Marketing Support:

• Assist in the execution of digital marketing campaigns, including email marketing, social media, and PPC advertising.
• Monitor and report on campaign performance, providing insights and recommendations for improvement.

Data Analysis:

• Track and analyze key performance metrics, such as sales data, conversion rates, and customer behavior.
• Use data to identify trends and opportunities for optimizing the e-commerce experience.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field.
• 1-2 years of experience in e-commerce, digital marketing, or a related role.
• Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and content management systems.
• Basic knowledge of SEO, SEM, and digital marketing principles.
• Strong analytical skills and proficiency in Excel or other data analysis tools.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Experience with graphic design tools (e.g., Adobe Photoshop, Illustrator).
• Familiarity with Google Analytics and other web analytics tools.

Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• Flexible work environment with the option for remote work.
• Employee discounts on products.

Job Type: Full-time

Pay: ?18,265.87 - ?20,060.66 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• E-commerce: 1 year (Required)

Work Location: In person