Job Description

Job Title: E-commerce Account Manager

Job Summary: Our company is seeking an experienced E-commerce Account Manager to join our team and manage our presence on various online marketplaces, including Amazon, Flipkart, and other similar platforms. The E-commerce Account Manager will be responsible for driving revenue growth, optimizing product listings, and managing relationships with marketplace partners. The ideal candidate will have a proven track record of managing e-commerce accounts on marketplaces and driving sales growth. The E-commerce Account Manager will work closely with our sales, marketing, and product teams to develop and execute strategies that increase online sales and improve the customer experience.

Responsibilities:

• Manage and optimize our company's e-commerce channels, including our website, online marketplaces, and social media platforms.
• Develop and implement e-commerce strategies that drive revenue growth, increase conversion rates, and improve the customer experience.
• Monitor and analyse sales performance data to identify trends and opportunities for improvement.
• Collaborate with other members of the sales and marketing team to develop and execute cross-functional campaigns that drive online sales.
• Stay up to date with industry trends and best practices in e-commerce and share insights with the team.
• Manage relationships with third-party vendors and service providers, including payment processors, logistics providers, and marketing agencies.
• Work with the customer service team to ensure that online customer inquiries and complaints are addressed promptly and satisfactorily.

Requirements:

• 2-4+ years of experience in e-commerce account management or related field.
• Proven track record of managing e-commerce accounts and driving online revenue growth.
• Strong analytical skills and experience working with data-driven insights to inform decision-making.
• Excellent communication skills, both written and verbal.
• Strong project management skills and ability to prioritize tasks in a fast-paced environment.
• Experience working with e-commerce platforms such as Shopify, Magento, or WooCommerce.
• Familiarity with online marketplaces such as Amazon, Flipkart, and other marketplace.
• Passion for e-commerce and a strong customer-focused mentality.

Job Type: Full-time

Pay: ?15,127.94 - ?64,872.23 per month

Schedule:

• Day shift

Experience:

• total work: 2 years (Preferred)

Work Location: In person