E Commerce Account Manager

Year Bangalore, Karnataka, India

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job details:

Manage and optimize our company\'s e-commerce channels, including our website, online marketplaces, and social media platforms.
Develop and implement e-commerce strategies that drive revenue growth, increase conversion rates, and improve the customer experience.
Monitor and analyse sales performance data to identify trends and opportunities for improvement.
Collaborate with other members of the sales and marketing team to develop and execute cross-functional campaigns that drive online sales.
Stay up to date with industry trends and best practices in e-commerce and share insights with the team.
Manage relationships with third-party vendors and service providers, including payment processors, logistics providers, and marketing agencies.
Work with the customer service team to ensure that online customer inquiries and complaints are addressed promptly and satisfactorily.

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