Roles and Responsibilities :- Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account : both thought and execution is sought.- Manage all financial matters regarding the account, including deliverables within budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner.- Maximize revenue potential for the organization through the client partnership. Grow the services and offerings that the organization provides to the client- Using the organization resources and other sources, bring further elements to the loyalty program that would help the client fulfill its objectives- Liaise directly with the client, including when required with the senior management- Convey progress on the account including presenting to the client periodically on achievements and growth.- Build case studies that can be used both with the client and within the organization to demonstrate the effects of loyalty and working with the organization.Experience & Skills :- Good knowledge of loyalty, CRM and/or marketing strategy preferably in Retail set up- Total 2 - 5 Years experience (Minimum 1 - 2 Years Managerial experience)- Eye for details and very strong execution and operational skills- Good relationship builder with polish and gravitas Travel - Very less. Only on a need be basis to engage with the Client (ref:updazz.com)
updazz .com
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