:This position is with EAII Advisors, Evidence Action\'s technical partner in India.Position OverviewJob Title: Manager, Safe Water OperationsEmployment Status: Regular Full TimePosition Location: New DelhiAbout the PositionThe Manager, Safe Water Operations will play a critical role in overseeing and ensuring the effective implementation of the Safe Water program across multiple states in India. Reporting directly to the Senior Manager, Safe Water Operations (SMSWO), the Manager will lead day-to-day operations, working closely with cross-functional teams and external stakeholders to ensure that the program\'s objectives are met with the highest quality standards. The individual will be responsible for strategic planning, operational excellence, and scaling the program in alignment with organizational goals.This role requires a proactive leader with strong experience in process improvement, vendor management, and supply chain oversight. The Manager will focus on improving operational processes, monitoring performance metrics, and addressing potential challenges as they arise.The Manager will oversee the deployment and maintenance of water treatment devices in multiple states, ensuring timely procurement and efficient operations across the supply chain. Regular reporting on program progress and risks to the Senior Manager is essential. Field visits to program sites will also be a critical aspect of this role, helping ensure that on-ground teams are supported and compliance with protocols is maintained.The role demands excellent leadership, analytical, and communication skills, as the Manager will regularly collaborate with government bodies, and partners to align program activities with broader national goals. A major focus will also be on mentoring state-level teams, conducting training, and developing tools and materials to support consistent execution across all states. This role will require travel up to 50% of the time, primarily within business days, with some potential weekend engagements.Responsibilities\xe2\x97\x8f Lead strategic planning and execution of the safe water program across multiple states, ensuring that the program aligns with overall organizational objectives.\xe2\x97\x8f Drive process improvement, excellence, and implementation by evaluating current practices, identifying areas for optimization, and ensuring the smooth execution of new processes.\xe2\x97\x8f Oversee the monitoring of program performance, ensuring that operational plans meet performance goals and that quality standards are consistently upheld.\xe2\x97\x8f Manage and coordinate state teams to ensure that deployment, installation, and maintenance of water treatment devices are effectively carried out across states.\xe2\x97\x8f Oversee procurement, supply chain management, and vendor relations, ensuring contracts are managed according to organizational policies and maintaining compliance.\xe2\x97\x8f Provide leadership in scaling program operations, ensuring efficient expansion across multiple states while maintaining a focus on quality and process adherence.\xe2\x97\x8f Regularly report to the Senior Manager Safe Water Operations (SMSWO) on progress, risks, and strategic recommendations.\xe2\x97\x8f Work closely with internal stakeholders to create and refine documentation, reports, and presentations for both internal and external use.\xe2\x97\x8f Ensure continuous monitoring and evaluation of program operations, using data-driven approaches to assess program success and areas for improvement.\xe2\x97\x8f Conduct field visits to support program teams and monitor state-level implementation, ensuring compliance with established protocols.\xe2\x97\x8f Collaborate with government bodies, external partners, and NGOs, ensuring alignment with national policies such as the Jal Jeevan Mission and other water-related government efforts.\xe2\x97\x8f Participate in Organizational events and represent the Organization in external events.\xe2\x97\x8f Development of training materials and communication strategies to support state-level teams and ensure consistency in process implementation. Impart training to state teams and teams of different contractors\xe2\x97\x8f Competency in resource planning, budgeting, productivity evaluation, and productivity management.Requirements:Essential Qualifications, Experience, and CompetenciesEssentials\xe2\x97\x8f Graduate degree in Engineering, a master\'s (Management/Engineering) degree or relevant advanced certification is preferred.\xe2\x97\x8f 5+ years of experience working with fast-paced startups with operations as a core function\xe2\x97\x8f Proven experience in process improvement, excellence, and implementation, with a focus on large-scale program management.\xe2\x97\x8f Strong knowledge and experience in strategic planning, process optimization, and the ability to manage cross-functional teams.\xe2\x97\x8f Demonstrated ability to lead teams and manage complex projects, including vendor and supply chain management, across multiple geographic locations.\xe2\x97\x8f Strong skills in monitoring, evaluation, and process tracking to ensure the success of program execution.\xe2\x97\x8f Proven ability to engage and work effectively with external partners and stakeholders.\xe2\x97\x8f Excellent analytical, communication, and presentation skills, with fluency in English and the ability to create detailed reports and presentations.\xe2\x97\x8f Ability to manage competing priorities in fast-paced environments, with an action-oriented and entrepreneurial problem-solving approach.\xe2\x97\x8f Willingness to travel up to 50% of the time, with occasional weekend engagements as needed.\xe2\x97\x8f Experience in scaling solutions in resource-limited environments while maintaining quality and operational efficiency.Desirable\xe2\x97\x8f Experience providing advisory services to government bodies and stakeholders in development, WASH, or related sectors.\xe2\x97\x8f Familiarity with government programs such as Jal Jeevan Mission or similar water-related initiatives.Disclaimer: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time.Benefits:EAII provides a comprehensive benefits package for employees worldwide. Benefits include:
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