Job Description

E2E Documentation Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. You will be working as E2E Documentation Specialist at global grade 14 will be reporting to Quality and Continuous Improvement Lead & will be a part of Bangalore, India. In this role you will be primarily responsible for ensuring a high degree of customer experience by committing to a complete, accurate and timely completion of HR transactions. He/she supports the globally set standards for GBS HR Operations and ensures that the local legal and regulatory requirements are adhered to the respective business processes in a HR Operations Front Office / HubYour responsibilities Working independently to create the step-by-step standard operating procedures (SOP) for HR operational services processes, based on existing recordings of the process step Ensuring that SOP\'s are compliant with the respective drafting standards and describe the process accordingly to the process maps Identifying gaps/further clarifications needed in process maps and update the SOPs accordingly. Collaborating with the local country teams, hub teams and global service line leads to drive updates and sign-offs of the prepared documentation. Communicating documentation status to management and team members Your background Bachelor\'s Degree in any stream Minimum 2+ years of work experience in creating process documentation Very good verbal and written communication skills in English & strong analytical thinking and problem-solving skills Previous experience in HR Shared Services for a global company with Signavio and/or Adonis (or other business process mapping tools) will be an added advantage Successful at managing multiple priorities and tasks & ability to prioritize tasks and to keep deadlines Strong user knowledge of Microsoft office & knowledge on process maps creation and respective standards More about us ABB\'s shared services organization which delivers operational and expert services in Finance, Human Resources, Information Systems, Legal, Global Travel Services and external Customer Contact Centers. With employees based in five main hubs and front offices, HR Services provides mainly Business services to ABB teams across the globe as well as supports with external customer inquiries We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: on site #LI-onsite

foundit