Job Description

:Della Luxury Products is looking for an experienced E-Commerce Manager to drive the growth of our online business. The ideal candidate will have a strong background in e-commerce operations, digital marketing, and website management, with expertise in WordPress and PHP development to enhance and optimize our online platform.Key Responsibilities:1. E-Commerce Strategy & Operations:

• Develop and implement the e-commerce strategy to increase traffic, sales, and customer engagement.
• Manage and optimize the company's e-commerce website (performance, UI/UX, and functionality).
• Oversee product listings, pricing, inventory updates, and order fulfillment.
• Coordinate with logistics and customer service teams to ensure smooth order processing and returns management.
• Ensure secure and seamless payment gateway integration.

2. Technical & Software Management:

• Manage and maintain the WordPress-based e-commerce website (WooCommerce or custom PHP-based solutions).
• Develop, customize, and troubleshoot website functionalities using PHP, WordPress, MySQL, HTML, CSS, and JavaScript.
• Optimize website speed, performance, security, and SEO compliance.
• Ensure seamless integration with ERP, CRM, and third-party applications.
• Monitor website analytics and generate reports using Google Analytics and other data tools.

3. Digital Marketing & Growth:

• Plan and execute digital marketing campaigns (Google Ads, Facebook, Instagram, and email marketing).
• Optimize the website for SEO and paid search (SEM) to drive organic and paid traffic.
• Manage social media, content marketing, and influencer collaborations for brand visibility.
• Improve customer engagement through email marketing, retargeting, and personalized promotions.

4. Customer Experience & Retention:

• Enhance the shopping experience with a seamless and user-friendly interface.
• Implement AI-driven chatbots, live chat, and customer engagement tools.
• Monitor customer feedback and improve the online shopping journey.

Job Expectations:Requirements:

• 6- 8 years of experience in e-commerce management, preferably with a luxury or premium brand.
• Strong knowledge of WordPress, PHP, MySQL, HTML, CSS, and JavaScript.
• Hands-on experience in WooCommerce and custom PHP-based website development.
• Expertise in Google Analytics, SEO, SEM, and digital marketing tools.
• Experience with ERP, CRM, and third-party software integrations.
• Strong problem-solving and analytical skills with a data-driven approach.

Minimum Qualification: Bachelor's/Master's degree in Computer Application (BCA/MCA), Computer Science, IT, E-commerce, or a related field.Minimum Job Experience: 6-8 yearsReporting to: CMDTravel: Travelling Required

Della Group