Job Description

Job SummaryThe Head of E-Commerce will be responsible for developing and executing our online sales
strategy, overseeing all e-commerce operations, and optimizing the customer journey. This
role will collaborate closely with marketing, product development, and logistics teams to
enhance our online presence and increase revenue.Key Responsibilities: Strategic Leadership: Develop and implement a comprehensive e-commerce
strategy aligned with company goals and market trends.
Team Management: Lead and mentor the e-commerce team, fostering a culture of
innovation and accountability.
Platform Optimization: Oversee the management and optimization of our e-
commerce platform, ensuring a seamless and user-friendly shopping experience.
Sales Growth: Identify new market opportunities, drive online sales growth, and set
KPIs to measure performance.
Digital Marketing: Collaborate with the marketing team to create and execute
effective digital marketing campaigns, including SEO, PPC, email marketing, and
social media.
Customer Experience: Enhance the customer journey by analyzing customer
behavior, feedback, and market trends to improve service offerings and website
functionality.
Inventory Management: Coordinate with supply chain and logistics teams to ensure
timely product availability and fulfillment.
Data Analysis: Utilize analytics tools to monitor performance, track sales metrics,
and generate reports to inform strategic decisions.
Budget Management: Develop and manage the e-commerce budget, ensuring
effective allocation of resources to maximize ROI.
Partnerships: Establish and maintain relationships with third-party vendors,
platforms, and other stakeholders to enhance e-commerce capabilities.Qualifications: Bachelors degree in Business, Marketing, or a related field; MBA preferred.
10+ years of experience in e-commerce management, preferably within the furniture
or retail industry.
Proven track record of driving online sales growth and managing successful e-
commerce strategies.
Strong understanding of e-commerce platforms, digital marketing, and analytics tools.
Excellent leadership and team management skills.
Exceptional analytical and problem-solving abilities.
Strong communication and interpersonal skills.
Passion for furniture design and industry trends is a plus.

Ciel HR