Job Description

JOB TITLE: DTC Platform Analyst LOCATION: Uniops Bangalore ABOUT UNILEVER: Be part of the world\'s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life - giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you\'ll be surrounded by inspiring leaders and supportive peers. Among them, you\'ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we\'ll work to help you become a better you. ABOUT UNIOPS: Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit. MAIN JOB PURPOSE: Analyse requests and bridge gap between business and developers by providing clarifications. Act as a Unilever first point of contact for costing and cross charging related clarifications. Ensuring that all platform and cost related activities are completely documented and actioned on time. Support all new and existing projects. KEY ACCOUNTABILITIES: The main accountabilities of the DTC Platform Analyst will: Project activities and support Support the business engagement leads in delivering the platform projects. This could include PMO activities, documentation, minutes, and action tracking. Take the lead on smaller projects that contribute towards business goals and platform development Business Requirements Understand Business requirements in detail from all stake holders and ensure stories are created in detail in JIRA Should be able to clarify all requirement gaps between developers and business stakeholders Understand prioritization of requirements from various stakeholders and should be able to create a prioritized backlog Ensure standards are followed while writing JIRA stories Deliverect Activities Location Onboarding requests Items creation/removal requests Location deactivation Data cleanup Providing support from Deliverect perspective - missing orders, location etc Working on collating onboarding issues Onboarding automation initiative. Training to business POCs on Onboarding P2P process Work with different business engagement and act as a single POC for raising PR/PO and GRs in Coupa. Establish a spent tracker and update with actual information: PO , Invoice for the year 2022 and 2023 onward. Review DCIW and ensure all invoices are processed for payment. Raise/Follow-up P2P tickets to resolve issues. Review supplier balances and ensure it reconcile with vendor statement. Address gaps subsequently. Raise urgent payment requests when required. Reporting and budget control Build and share Monthly reporting on actuals vs Budget. Bi-weekly / Monthly review with Business engagement and provide monthly overview of forecast and actual spend to D2C team in regular meeting. Cross-Charging: Prepare and raise quarterly cross charge figures for different entities using our platform. Work with relevant UNIOPS finance and finance controllers to get necessary cross charges approved and booked on the Unilever system OTIF. Contracts and vendors: Support Business engagements leads to create/review current contracts Onboard new vendors in Velocity & Tungsten KEY REQUIREMENTS: Excellent communication, project management and organizational skills, along with demonstrable experience of managing multiple priorities concurrently. Can think independently and objectively, taking decisions under time pressure. is up for a challenge and can use own initiative to solve problems across multiple stakeholder priorities providing relevant recommendations to ensure issue resolution within expected SLA Confident, strong self-starter, able to voice and articulate concerns, seek detail and build understanding. Ability to build strong relationships within own team, but also with people from other Unilever teams and vendors. Must have experience of managing stakeholders. Must have experience in preparing and presenting service reviews to senior stakeholders. Strong functional knowledge of Supply Chain technologies and processes would be beneficial. Experience with IT system deployments, system integration and transformation programmes across ERP\'s, global applications, legacy platforms and bespoke applications would be beneficial. Experience with delivering results in/through a geographically dispersed team, with external service providers, and across different business functions. At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes use your energy to make the world a better place. As you work to make a real impact on the business and the world, we\'ll work to help you become a better you!

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