Job Description

The Vehicle Pickup and Drop Executive is responsible for the efficient and timely collection and delivery of customer vehicles for servicing. The role requires a high level of customer service, attention to detail, and adherence to Hyundai's standards and protocols. The executive will act as a crucial link between the service centre and customers, ensuring a seamless and positive service experience.

Key Responsibilities:

• Vehicle Pickup and Delivery:
• Collect vehicles from customer locations as per scheduled appointments.
• Deliver serviced vehicles back to customers promptly and courteously.
• Ensure vehicles are handled with care during transit.
• Customer Interaction:
• Communicate with customers to confirm pickup and drop-off times.
• Provide customers with updates on the status of their vehicles.
• Address any customer queries or concerns professionally.
• Documentation and Reporting:
• Maintain accurate records of vehicle pickups and deliveries.
• Ensure all necessary paperwork, including service orders and receipts, are completed and signed by customers.
• Report any issues or delays to the Service Manager promptly.
• Vehicle Inspection:
• Conduct a basic inspection of vehicles during pickup to identify any pre-existing damages.
• Document and report any findings to the service team.
• Compliance and Safety:
• Adhere to all traffic laws and regulations while driving.
• Follow Hyundai's safety protocols and guidelines at all times.
• Ensure all vehicles are parked and stored securely at the service centre.
• Other Duties:
• Assist with moving vehicles within the service centre as needed.
• Support the service team with additional tasks during busy periods.

Qualifications:

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Previous experience in a similar role is preferred.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Strong attention to detail and organizational skills.

Physical Requirements:

• Ability to drive and operate a variety of vehicles, including automatic and manual transmissions.
• Comfortable working in various weather conditions.

Job Types: Full-time, Permanent

Pay: From ?12,000.00 per month

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Education:

• Secondary(10th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)

License/Certification:

• 4 Wheeler & 2 Wheeler Licence (Required)

Work Location: In person