• Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated
Job Type: Full-time
Pay: ?9,021.38 - ?18,026.10 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Work Location: In person
Speak with the employer
+91 8595863449
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