Overseeing the customer service process. Resolving customer complaints brought to your attention. Handling customer concerns and complaints in a timely manner. Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests\xe2\x80\x99 feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies. Job Types: Full-time, Permanent Salary: 12,350.00 - 18,760.00 per month Benefits:
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Yearly bonus
Experience:
total work: 1 year (Preferred)
Work Location: In person Speak with the employer +91 8865882519
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