Overseeing the customer service process. \xc2\xb7 Resolving customer complaints brought to your attention. \xc2\xb7 Handling customer concerns and complaints in a timely manner. \xc2\xb7 Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.Job Types: Full-time, FresherPay: \xe2\x82\xb99,581.72 - \xe2\x82\xb934,186.13 per monthSchedule:
Day shift
Night shift
Work Location: In person
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Job Detail
Job Id
JD3346607
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Ghorpade Peth, Pune, Maharashtra, India
Education
Not mentioned
Experience
Year
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MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.