Job Description

Our Business


Elemica offers a state-of-the-art supply chain operating network in the areas of customer & supplier management and logistics-- promoting new levels of efficiency and profitability for a leaner and more fully optimized supply chain. Elemica's clients achieve significant value from reduced cost of operations, faster process execution with fewer resources through the automation of key business processes, removal of transactional barriers, and seamless information flow between business partners.


Our Values


At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our customers, and our collective community."


• Curiosity - we delight in the discovery of new challenges and feel compelled to solve them
• Integrity - We are relatable and trustworthy; steadfast in our commitment to our colleagues, customers, and partners
• Accountability - We show up and deliver measurable, meaningful business value. Consistently.
• Passion - We have a shared enthusiasm for transforming our clients' supply chain


Job Title: Document Analyst.


Location: Hyderabad, India


Key Responsibilities:


• Extraction Template Build: Creating templates using Elemica's software tools to extract data from various supply chain business documents (e.g., purchase orders, invoices, claims).
• Document Sample Review: Conducting initial reviews of sample documents to assess their suitability for automation and anticipated extraction levels.
• Annotations: Generating annotations for business documents based on customer requirements.
• Sample and Folder Management: Organizing and maintaining customer business document samples and folders, as well as maintaining rollout sheets to track onboarding status.
• Template Testing: Testing template builds to ensure accuracy and functionality.
• Template Changes and Fixes: Responding to client change requests to modify templates, adapt to format/layout changes, or address issues.
• Training: Providing training to new team members when necessary.
• Feedback and Communication: Offering feedback on technical governance and actively communicating with cross-functional teams for collaboration and customer support.
• Service Support Rotation: Rotating into the Service Support Team to handle live workflows, checking and amending exceptions, confirms, and errors within strict SLA timelines.
• Monitoring: Monitoring dashboards, support tickets, transactions, and onboarding progress, and suggesting and implementing changes to enhance automation and improve customer experience.
• Other Duties: Performing reasonable duties within the scope of the job and in accordance with company policies and procedures.


Experience and Skills Required:


• 4+ years of experience.
• Strong attention to detail and accuracy.
• Ability to work within SLAs and manage workloads effectively.
• Professional presentation and communication skills.
• Analytical mindset and ability to learn and progress independently.
• Proficiency in Microsoft Office (Outlook, Excel, and Word).
• Ability to work under pressure.
• Clear and concise communication skills, both verbally and in writing.


Education and Certification :


• Bachelor of Engineering degree in computer science, Information Technology