Job Description

Company DescriptionSyngenta is one of the world's leading agriculture innovation company (Part of Syngenta Group) dedicated to improving global food security by enabling millions of farmers to make better use of available resources. Through world class science and innovative crop solutions, our 60,000 people in over 100 countries are working to transform how crops are grown. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities.A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet.To learn more visit:We are seeking a highly skilled and experienced DDI Team lead to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining DDI environment while also looking to enhance the current solution. They will manage a small team of DDI analysts who provide 1st/2nd level support and act as an escalation for these and any other issues with the DDI environment.The Role will play a critical role in identifying potential DDI vulnerabilities, developing strategies to mitigate risks, and responding to DDI incidents.What will you do:

• Responsible for working with business partners to discover requirements.
• Help to Define strategy/roadmaps for DDI solutions
• Identify gaps within current DDI environment and provide resolutions
• Perform team leader activities for DNS analysts
• Work on troubleshooting issues with DNS analysts as escalation
• Investigate and define designs for automation of DDI processes to enhance productivity.
• Creating and Maintaining DDI policies
• Work with design and planning team to define, refine, and suggest alternate designs or permanent remediation of issues.
• Ensure handover of solutions to engineering/operations teams is performed with appropriate documentation.
• Proactively identify, engage, and act on situations where things could be better.
• Continually evaluate service capacity and performance; make recommendations for technical and service changes as appropriate.
• Work with design and planning team to define, refine, and suggest alternate designs or permanent remediation of issues.
• Working with vendor to support and detailed technical designs/troubleshooting as needed.

What Do you need to Have:

• 7- 12 years of DDI experience (Data Name Services (DNS), Dynamic Host Configuration (DHCP), and IP Address Management (IPAM)
• 7- 12 years of Network experience (TCP/IP, protocols, basics of networks, ports)
• Knowledge and hands-on Active Directory.
• Experience of leading a small team
• Take ownership of issues reported and seeing problems through to resolution. Provide timely updates to stakeholders or incident manager during incidents.
• Maintain Network Monitoring tool accuracy ensuring that devices are correctly monitored.
• Proactively identify, engage, and act on situations where things could be better.
• Collaborate with L2/L3 Operations & Engineering teams and 3rd party carriers.
• Assist with on-going maintenance of inventory information and updates of our internal Knowledge Base systems.
• Ensure all issues are properly logged and updated accordingly.
• Leverage network management systems (NMS) to understand issues and pinpoint where the problem likely is and the impact it is causing.
• Maintain Network Monitoring tool accuracy ensuring that devices are correctly monitored.
• Work on documentation, preparing use cases.
• Knowledge and Hands-on Bluecat will be added advantage.
• Any expose of Bluecat automation gateway

QualificationsBachelor's or Master's degree in computer science, Information Technology, or related field.Additional InformationNote: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.Follow us on: Twitter & LinkedIn

Syngenta