Job Description

- To ensure that the clinic meets/exceeds the sales targets provided to it.- To take the responsibility of complete operations in the clinic such as clinic infrastructure, machines, stocks, tools, petty cash and the operational standards.- To Maintained Fixed Assets registers and take care of the fixed assets in the clinic.- Train, Guide, retained and motivate the clinic teams to perform better.- To be responsible to send HR related things to HR department like Attendance, New joinee, left etc.- To be responsible for Ensuring Standardization of Clinics as per SOP.- To be responsible for Product Explanation/Consultations/Counseling & Closing.- To be responsible for Service Sale, Products Sale, Medicines Sale, Up Selling & Cross Selling.- To be responsible for retention and daily appreciation of staff.- Evaluate employee performance and develop individual development plans.- Quarterly KRA of existing staff and monthly KRA of new staff.- To be responsible for assisting training staffs.- To be responsible for implementing at clinic any new policy/SOP.- To be responsible to take reference, Review & Feedback from patient.- To be responsible for Handling Customer Complaints & Queries.- Reporting to Management/ASM/RSM/NATIONAL HEAD about Performance of clinic/MIS/ Reports.- To be responsible for ensuring grooming standards as per the company are met.- Should take up Hair Treatments as and when required/instructed in case of exigency and emergency requirement.- Handle front desk Receiving Calls and give apt. Make sure all patients goes with next apt.- To maintained stock and Clinic cash & Petty Cash.- Do billing in ERP as and when required.- To make sure clinic have buffer stock at any given point of time and coordinate with back office for the same. (ref:updazz.com)

updazz .com