Job Description

We are seeking a highly motivated and dynamic District Coordinator to drive business growth and ensure smooth operations across a designated region. This individual will oversee a network of bank branches, manage relationships with both branch staff and end customers, and ensure timely completion of paperwork and processes. The role demands a self-driven individual who can work independently, manage multiple tasks, and thrive in a fast-paced, customer-oriented environment.

Key Responsibilities:

Business Development & Relationship Management:

• Drive business growth by actively connecting with bank branches and fostering relationships with branch staff to ensure smooth operations.
• Engage with end customers to understand their needs, address queries, and offer solutions that align with the bank's offerings.

Branch Supervision & Support:

• Regularly visit branches within your assigned district to ensure smooth functioning and compliance with company guidelines.
• Monitor and guide branch staff in fulfilling business objectives, ensuring all documentation and procedures are completed in a timely manner.

Customer Support & Issue Resolution:

• Act as a point of contact for end customers, addressing concerns and providing resolutions to ensure a seamless customer experience.
• Troubleshoot issues and escalate them to the head office management when necessary.

Follow-up & Documentation:

• Ensure all stagnant or pending paperwork is followed up with the respective branches, driving completion of processes to meet deadlines.
• Maintain accurate and up-to-date records of branch activities, customer interactions, and business progress.

Reporting & Coordination:

• Provide regular updates to the head office management regarding branch performance, customer feedback, and any issues that may require attention.
• Work closely with head office teams to ensure alignment on business objectives and resolve any challenges that arise.

Market Intelligence:

• Stay informed about market trends, competitor activities, and customer preferences to help shape future business strategies.

Qualifications & Skills:

• Education: Higher Secondary/Bachelor's degree or equivalent
• Experience: Freshers can apply, Experience: Preferred

Skills:

• Knowing local language is mandatory.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and manage multiple tasks.
• Problem-solving abilities and a proactive attitude.
• Proficiency in MS Office (Excel, Word, PowerPoint).

Personal Attributes:

• Self-motivated with a strong drive to achieve goals and exceed targets.
• Detail-oriented, adaptable, and flexible in dealing with changes and challenges.
• Strong customer orientation and ability to build and maintain relationships.
• Willingness to travel extensively within the assigned district.

Why Join Us?

• Growth Opportunity: This is a high-growth role for individuals who are ambitious and eager to take on increasing responsibility in a dynamic, fast-paced industry.
• Impact: Your efforts will directly contribute to the success of our business operations and customer satisfaction, helping shape the future of the company.
• Supportive Environment: You will work closely with experienced teams and have access to continuous learning and professional development opportunities.

If you are a self-driven, results-oriented individual looking to make an impact, we encourage you to apply and become part of our team.

Job Type: Full-time

Pay: ?12,000.00 - ?14,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Language:

• Assamese (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person