Job Description

As a Dispatcher, you will be responsible for coordinating and directing the movement of goods and services to ensure efficient and timely delivery. You will work closely with drivers, customers, and internal teams to ensure all deliveries are scheduled and completed as planned.

Responsibilities:

• Coordinate and Dispatch : Dispatch orders to drivers and ensure they have accurate instructions and routes. Monitor the progress of deliveries and handle any issues that arise.
• Communication : Maintain constant communication with drivers, customers, and team members to ensure all parties are informed of delivery statuses.
• Problem Solving : Address and resolve any issues or complaints arising during the delivery process.
• Record Keeping : Keep accurate records of all dispatches, deliveries, and general transportation information.
• Compliance : Ensure all transportation and safety regulations are being followed by drivers.

Qualifications:

• Experience : Previous experience in a dispatch role is preferred.
• Communication Skills : Excellent verbal and written communication skills.
• Problem-Solving Skills : Ability to handle unexpected situations and manage logistical challenges.
• Organizational Skills : Strong ability to multitask, prioritize, and manage time effectively.
• Computer Skills : Proficiency in relevant software applications.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?50,000.00 per month

Benefits:

• Health insurance

Schedule:

• Evening shift
• Night shift
• Rotational shift
• US shift

Application Question(s):

• Can you describe your previous experience in a dispatch role? What were your primary responsibilities?
• Can you provide an example of a time when you faced a logistical challenge and how you resolved it?
• How do you handle communication with drivers who are frustrated or upset?
• Can you describe a situation where you had to make a quick decision? What was the outcome?
• How would you handle a situation where a customer is unsatisfied with the delivery time or process?

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Application Deadline: 26/07/2024