Job Description

As a Truck Dispatcher, you will be responsible for booking profitable loads, negotiating with brokers, coordinating the movement of trucks and their cargo to ensure timely delivery and adherence to schedules. Your role involves communicating with drivers, monitoring routes, and resolving any logistical issues that may arise during transportation. A successful candidate should possess excellent communication skills, attention to detail, and the ability to work well under pressure.

Key Responsibilities :

1. Load Booking, Route Planning and Coordination: Determine the most profitable loads and efficient routes for truck drivers to follow based on factors such as delivery schedules, traffic conditions, and fuel efficiency.

2. Dispatching Trucks: Assign trucks to specific routes and deliveries, considering driver availability, load requirements, and delivery deadlines.

3. Communication: Maintain constant communication with truck drivers to provide them with route updates, delivery instructions, and any relevant information to ensure smooth transportation operations.

4. Tracking and Monitoring: Utilize tracking systems and software to monitor the progress of trucks and shipments, ensuring that they remain on schedule and addressing any deviations promptly.

5. Problem Resolution: Respond to unforeseen circumstances such as traffic delays, mechanical issues, or inclement weather by providing alternative routes or adjusting schedules to minimize disruptions to delivery timelines.

6. Documentation: Maintain accurate records of truck movements, delivery schedules, and any incidents or delays encountered during transportation.

7. Compliance: Ensure compliance with relevant regulations and safety standards governing transportation operations, including driver hours-of-service regulations and vehicle maintenance requirements.

8. Team Collaboration: Collaborate with other members of the logistics team, including warehouse personnel and freight brokers, to optimize transportation processes and address any issues that may arise.

9. Continuous Improvement: Identify opportunities for process improvement and efficiency gains within the transportation operations, implementing changes as necessary to enhance overall effectiveness and cost-efficiency.

Qualifications:

1. 3-5 years of proven experience in a dispatching preferably within the transportation industry.

2. Excellent communication and interpersonal skills, with the ability to effectively interact with drivers, customers, and team members.

3. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.

4. Proficiency in using Loadlink, DAT, PCS, transportation management systems (TMS) and other relevant software applications for route planning and tracking.

5. Knowledge of transportation regulations and safety standards, with a commitment to ensuring compliance.

6. Problem-solving abilities and the capacity to remain calm and composed under pressure.

7. Flexibility to adapt to changing circumstances and schedules, including occasional evening or weekend work as needed.

8. Graduation or equivalent; additional education or certifications in logistics or transportation management are a plus.

Note: The above job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.

Job Type: Full-time

Pay: ?30,000.00 - ?65,000.00 per month

Benefits:

• Leave encashment

Schedule:

• Night shift

Supplemental pay types:

• Performance bonus

Experience:

• Load Booking: 3 years (Required)
• Truck Dispatching: 3 years (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person