Job Description

_We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong communication skills and be detail-oriented to provide exceptional service to our customers.

Duties:
- Handle incoming customer inquiries via phone, email, and chat
- Process orders accurately and efficiently using our data entry systems
- Collaborate with the supply chain team to ensure timely delivery of products
- Coordinate with freight carriers for shipping and receiving logistics
- Maintain a high level of phone etiquette while assisting customers
- Type correspondence, reports, and other documents as needed
- Familiarity with transportation management systems to optimize shipping routes

Requirements:
- Proven experience in customer service or a related field
- Excellent data entry skills with attention to detail

-Must have knowledge of Xpert Board , DAT
- Proficiency in phone systems and customer service software
- Knowledge of supply chain operations is a plus
- Understanding of freight logistics and shipping/receiving processes
- Strong communication skills and ability to handle high call volumes effectively

Join our team as a Customer Service Representative to make a difference in customer satisfaction while utilizing your skills in communication, data entry, and supply chain knowledge.

Please contact @Sapna -6476091433 / msg me on whatsap Email- Daljit@cliexpress.com

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person