Dispatch Supervisor
Year Rajkot, Gujarat, India
Job Description
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ob Summary: The Dispatch Supervisor oversees the dispatch operations, ensuring that all services are provided in a timely, efficient, and cost-effective manner. This role includes managing dispatchers, coordinating with drivers and other logistics staff, and maintaining communication with customers to meet their delivery needs. Key Responsibilities:
- Supervise Dispatch Operations: Oversee daily dispatch operations, ensuring that schedules and routes are maintained efficiently.
- Team Management: Lead and manage a team of dispatchers, providing training, support, and performance evaluations.
- Coordination: Coordinate with drivers, warehouse staff, and other logistics personnel to ensure smooth and timely delivery of goods.
- Customer Service: Maintain communication with customers to update them on delivery status and handle any service-related inquiries or issues.
- Scheduling: Create and adjust driver schedules and routes based on demand and service requirements.
- Compliance: Ensure all dispatch operations comply with company policies, safety standards, and relevant regulations.
- Reporting: Prepare and maintain accurate reports on dispatch activities, performance metrics, and any incidents.
- Problem Solving: Address and resolve any operational issues or emergencies that arise during dispatch operations.
- Technology Utilization: Utilize dispatch software and other technological tools to enhance operational efficiency and accuracy.
- Education: High school diploma or equivalent; Bachelor\'s degree in logistics, business administration, or a related field preferred.
- Experience: Minimum of 3-5 years of experience in dispatch or logistics, with at least 1-2 years in a supervisory role.
- Skills:
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Proficient in dispatch software and Microsoft Office Suite.
- Effective communication and customer service skills.
- Problem-solving and decision-making abilities.
- Knowledge of transportation regulations and safety standards.
- Environment: Office setting with occasional visits to warehouses and field locations.
- Hours: Full-time; may require evening, weekend, and holiday work depending on operational needs.
- Physical Requirements: Ability to sit for extended periods, occasional lifting of up to 25 pounds.
- Travel: Minimal travel required.
- Benefits: [Insert details about health insurance, retirement plans, paid time off, etc.]
- Provident Fund
- Day shift
- total work: 1 year (Preferred)
- Gujarati (Preferred)
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Job Detail
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Job IdJD3324150
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRajkot, Gujarat, India
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EducationNot mentioned
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ExperienceYear