Job Description

Key Responsibilities:

• Dispatch Operations Management :
• Oversee the daily dispatch operations, ensuring timely, accurate, and cost-effective deliveries.
• Coordinate with warehouse teams to ensure that orders are prepared and ready for dispatch.
• Monitor the loading process and ensure that the correct products are shipped to the right destinations.
• Inventory Management :
• Ensure the accurate tracking and management of stock levels for dispatch.
• Collaborate with inventory control teams to identify and resolve stock discrepancies.
• Ensure all goods are checked and verified before dispatch to avoid errors or damages.
• Coordination with Transportation Providers :
• Work closely with transportation vendors to schedule pickups and deliveries.
• Ensure that shipments are dispatched on time and monitor the progress of deliveries.
• Track and resolve any delays or issues related to transportation.
• Documentation & Compliance :
• Ensure that all dispatch-related documentation, including invoices, packing lists, and delivery notes, are completed accurately.
• Maintain records of dispatched goods, including shipment details and tracking information.
• Ensure compliance with company policies, regulatory standards, and safety protocols in all dispatch operations.
• Customer Satisfaction & Communication :
• Communicate with customers or customer service teams to provide updates on delivery status and resolve any dispatch-related issues.
• Address any complaints or concerns regarding delays, damaged goods, or incorrect shipments.
• Ensure that customer orders are dispatched correctly and on time to maintain satisfaction.
• Performance Monitoring & Reporting :
• Monitor the performance of dispatch operations, identifying areas for improvement.
• Prepare and submit regular reports on dispatch performance, inventory levels, and delivery timelines.
• Recommend and implement improvements to optimize dispatch processes and reduce costs.
• Safety & Quality Control :
• Ensure that safety and quality standards are met during the loading, dispatch, and transportation process.
• Implement and monitor procedures to prevent damage to goods during handling and transport.
• Conduct regular safety inspections and ensure compliance with safety regulations in the dispatch area.

Skills & Qualifications:

• Education : High school diploma or equivalent; Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus.
• Experience :
• 2+ years of experience in dispatch, logistics, or warehouse management.
• Previous experience in supervising or managing teams is preferred.
• Skills :
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Personal Attributes :
• Strong leadership skills with the ability to manage and motivate a team.
• Detail-oriented with a focus on accuracy and efficiency.
• Proactive problem-solving and decision-making abilities.
• Ability to work under pressure and meet tight deadlines.
• Customer-focused with excellent service orientation.

Working Conditions :

• Full-time position with occasional overtime, depending on dispatch volumes.
• Some physical work may be required, including overseeing loading and unloading of goods.
• Potential for shift work or weekend work based on operational needs.

Job Type: Full-time

Pay: ?10,232.99 - ?20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Work Location: In person

Application Deadline: 30/12/2024
Expected Start Date: 30/12/2024