• Answer emergency and nonemergency calls and document important information.
• Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
• Operate and manage a multi-line telephone console system.
• Respond to queries related to products and deliveries.
• Prioritize and organize calls according to urgency.
• Supervise the route and status of field units to prioritize their daily schedule.
• Maintain and update call logs, call records and other important documentation.
Job Type: Full-time
Pay: ?12,000.00 - ?18,000.00 per month
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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