Job Description

Job Summary

We are currently seeking an experienced and reliable Dispatcher to join our team. As a Dispatcher, you will handle and coordinate logistics and transportation operations, ensuring smooth and efficient communication and coordination between drivers, customers, and service providers.

Responsibilities

Dispatch drivers and monitor their progress throughout the day

Coordinate routes for drivers to ensure timely delivery

Plan daily loads and manage equipment for pickups and deliveries

Schedule pickup and delivery appointments for drivers

Ensure all units are on schedule for delivery and pickup

Communicate professionally and on time with customers via phone, email, or fax

Liaise with brokers, carriers and customers

Handle shipping/receiving administration and customer service

Coordinate orders between sales and drivers

Direct and organize logistics activities, including obtaining shipping rates and negotiating with service providers

Ensure carrier compliance with company policies and procedures

Update customers on the status of each order and resolve freight issues

Communicate with drivers, customers, and internal staff regarding delays or issues

Ensure accurate and timely completion of all necessary documentation

Edit orders as needed, print bills of lading and verify quantities and items

Generate reports and maintain logs and records of calls and activities.

Ensure proper safety procedures are followed

Resolve any logistical problems such as traffic or delays

Qualifications/Skills

Strong written and verbal communication skills

Attention to detail

Flexibility and organizational skills

Proficiency in MS Office, particularly MS Excel

Ability to prioritize and multitask

Education and Experience Requirements

Bachelor's degree

Preferably at least 6 months of dispatching experience

Work Schedule

4-days a week and 3 rotational days off

Job Type: Full-time

Pay: ?25,000.00 - ?28,000.00 per month

Schedule:

• Rotational shift

Supplemental Pay:

• Shift allowance

Experience:

• total work: 1 year (Preferred)
• Dispatching: 1 year (Required)

Work Location: In person