: Dispatch Coordinator**Location:**indore## **Key Responsibilities:**- **Dispatch Operations:**- Coordinate and oversee the dispatch of goods and materials.- Schedule and assign drivers for delivery routes.- Ensure timely and accurate dispatch of shipments.- **Communication:**- Maintain clear and effective communication with drivers, customers, and internal teams.- Address and resolve any delivery issues or delays promptly.- Provide updates to customers regarding delivery status and ETAs.- **Documentation:**- Prepare and maintain dispatch logs and records.- Verify and process delivery paperwork, including bills of lading, shipping orders, and invoices.- Ensure all documentation complies with company policies and regulatory requirements.- **Fleet Management:**- Monitor the status and condition of the vehicle fleet.- Schedule and coordinate vehicle maintenance and repairs.- Track fuel consumption and manage fuel budgets.- **Customer Service:**- Address customer inquiries and complaints professionally and efficiently.- Ensure a high level of customer satisfaction through timely and accurate deliveries.- **Compliance and Safety:**- Ensure compliance with all transportation regulations and safety standards.- Conduct regular safety briefings and training sessions for drivers.- Investigate and report any accidents or incidents.- **Continuous Improvement:**- Identify opportunities for process improvements in dispatch operations.- Implement best practices to enhance efficiency and effectiveness.---#### **Qualifications:**- **Education:**- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.- **Experience:**- Minimum of 2 years of experience in dispatch coordination, logistics, or a related field.- Experience with logistics software and dispatch systems.- **Skills:**- Strong organizational and multitasking abilities.- Excellent communication and interpersonal skills.- Proficient in MS Office Suite (Word, Excel, Outlook).- Problem-solving skills and attention to detail.- Ability to work under pressure and meet deadlines.- **Knowledge:**- Understanding of transportation regulations and safety standards.- Familiarity with the geographic area and local routes.---#### **Working Conditions:**- **Work Environment:**- Office setting with occasional visits to warehouses and dispatch locations.- **Work Hours:**- Full-time position with flexibility to work evenings and weekends as needed.Job Types: Full-time, Permanent, FresherPay: \xe2\x82\xb915,000.00 - \xe2\x82\xb921,000.00 per monthBenefits:

• Provident Fund

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person