Job Description

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleThe Strategic Talent Acquisition Leader ensures efficient and high-quality hiring to meet Kyndryl's recruitment demands. This role offers a great chance to make a significant business impact while working with a team of Talent Acquisition Leaders across various markets and practices within the Talent Acquisition Centre of Excellence.The Strategic Talent Acquisition Leader (STAL) is responsible for driving high-quality and efficient hiring outcomes across Early Careers and professional recruitment. They strive to bring innovation, competitiveness, and high calibre experience within Kyndryls hiring process - thus directing contributing towards Kyndryls employment brand.The STAL achieves this by developing and managing a country-specific talent acquisition strategy to meet hiring needs in a quick, data-driven, and empathetic way. They communicate these strategies to ensure alignment with demand fulfillment, assist in planning hiring campaigns, and drive key talent acquisition performance metrics and goals for the region. Additionally, they are essential in implementing overall recruiting and sourcing strategies, monitoring talent acquisition performance, identifying areas for improvement, and analyzing reports to proactively address issues and foster ongoing improvement.Key responsibilities include:Partnership and Accountability: Working closely with the RPO team to ensure compliance with SLAs, KPIs, and data-driven accountability, and serving as the main escalation point between RPO and the business. Ensuring RPO meets the outcomes defined by SLA and KPIs.Business Partner: Acting as the primary Go-to-Person, SME, and functional collaborator for business leaders to assist with their hiring and business growth plans.Data Analysis and Action: Reviewing recruiting life cycle data and hiring metrics daily to quickly identify and resolve issues with RPO teams, hiring managers, leaders, and TA teams.Business Reporting and Reviews: Leading weekly cadence calls for each business unit to review open positions, pinpoint gaps in RPO delivery or business support, and facilitate necessary actions or escalations.Process Improvement (RI) and TA Compliance: Collaborating with RPO and Compliance teams to tackle process-related issues and communicate enhancements.Best Practice Reviews: Evaluating hiring best practices during business cadence calls and suggesting improvements to processes, tools, and platforms.Agency Engagement and Performance Monitoring: Engaging agencies according to Kyndryl's process, monitoring and evaluating recruiting agency performance, and working with Procurement teams as needed for agency management.Enablement and Coaching: Offering regular training and coaching to Hiring Managers on hiring best practices, market trends, and competition to speed up decision-making.Stakeholder Collaboration: Coordinating with business, Workforce solutions, vendors, HR Teams, Legal teams, process and compliance, HR Tech, and procurement teams regularly.Meeting Participation: Attending relevant HR and business meetings to provide recruiting updates and collaborate on strategic initiatives.Global Collaboration: Working with global teams on process changes, enablement, and communication management for any process, people, or tools-related changes.Your Future at KyndrylKyndryl has a global footprint, which means that as a Strategic Talent Acquisition Leader at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you wont find anywhere elseWho You AreYoure good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, youre open and borderless - naturally inclusive in how you work with others.Required Technical and Professional Experience:Minimum 10+ Years of experience in Talent Acquisition.Significant experience of working with Recruitment Process Outsource Partners to fulfill Talent Acquisition needs.Comprehensive understanding of the India Domestic market and its Talent Acquisition dynamics.Experience delivering Talent Acquisition strategies in a global multinational business environment.Proven ability to lead continuous process improvement and build strong partnerships with business stakeholders.Expertise in data-driven recruitment.Strong analytical skills to break down complex challenges and develop logical, prioritized plans for resolution.Extensive experience as a Talent Acquisition professional in IT, Managed Services, or Professional Services domain.Preferred Technical and Professional ExperienceRelevant certifications, such as Lean Six Sigma and Agile PractitionerStrong written and verbal communication skillsConfidence in interacting with all levels of stakeholdersEmpathetic, good listener, collaborative, and self-motivated.Being YouDiversity is a whole lot more than what we look like or where we come from, its how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But were not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thats the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.

Kyndryl