Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.This request is to hire a senior leader for the UHC Automation Program. Engineering, strategic thinking, and communication are critical skills for this position as it will oversight of the program, including non-claims automation initiatives, and M&R and Clinical engineering. This India position with 5 direct reports and total team of 60 is pivotal in shaping the future trajectory and success of the program, which extends across all UHC business segments. Managing UHC automation governance will require direct interactions with CIOs and Engineering leadersPrimary Responsibility:

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 20+ years of software engineering experience leading teams
• 5+ years of experience working with UHC or Optum
• 5+ years of experience in working in Automation Projects
• Experience working in the healthcare sector
• Proficient knowledge of UHC and Optum operations
• Comprehensive insight into various UHC processes, including enrollment, claims processing, appeals, program integrity, and contact center
• Extensive familiarity with applications utilized by UHC
• Demonstrated ability in recognizing large scale automation prospects, performing cost-benefit analysis, obtaining stakeholder approval, and fulfilling project objectives
• Proven track record of executing automation projects
• Proven skilled in the management of task mining activities

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group