Job Description

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of

customers in more than 150 countries. Our commitment to sustainability dates to our roots in 1885, with

the invention of the first electric room thermostat. We are committed to helping our customers win

everywhere, every day and creating greater value for all our stakeholders through our strategic focus on

buildings.

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance

of buildings to serve people, places and the planet. Join a winning team that enables you to build your best

future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will

have the opportunity to develop yourself through meaningful work projects and learning opportunities.

We strive to provide our employees with an experience, focused on supporting their physical, financial,

and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering

company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks

away!

Director, Service Sales

Location- India (Preferred Bangalore / Mumbai / Gurgaon)

Business development & service sales leader for existing install-base and strategic account team covering all solution areas of Security / Fire / HVAC / Building Controls / Energy Solutions / Digital Solutions.

What you will do:

• Provides leadership for the overall Services sales in the India market and develop a high


performing Service sales team

• Leading service sales team in driving service bank (maintenance contract), up-sale and cross sale,


labour & material orders, retrofit

• Full ownership and accountability of financial (sales, booked margin, payment term) and


fulfillment of key operational and performance metrics including lead generation, service

conversion, say-do ratio, productivity and growth

• In collaboration with Service operation & Commercial, Country, Global Product, Factory and


Procurement, owns and drives growth and sales excellence with capabilities building to achieve

business goals and targets

• Provides deep focus & ownership on overall Services sales business and being the company leader


for customer satisfaction

• Working with the existing JCI business units and geographical regions to determine existing


customers that may have the potential to become global enterprise accounts, qualify their global

potential, build the necessary internal and client relationships to expand our existing business

relationships globally

• Maintain excellent relationships with multiple stakeholders within the customer's organization,


acting as the customer's regional point of contact, ensuring high customer satisfaction and

ensuring that JCI remains as a trusted partner

• Target multinational companies in all vertical segments for net new global enterprise accounts


through effective prospecting / targeting, qualifying and relationship development• Leading Sales Program Management to support the customer's objectives
• Supports Enterprise growth strategies in emerging markets as required