Job Description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity



•"This is a leadership role for our 24x7 Security Operations Center (SOC) team within our Cyber Security Center (CSC) organization. It is a key role that is a subject matter expect in running SOC. It is an opportunity to take an already mature SOC team and make it a NextGen SOC with timely and efficient threat detection and response." - Sr. Director, Cyber Security.•
What You'll Contribute• Hire and mentor an outstanding SOC team.
• Define SOC alert handling standards and procedures.
• Define and improve SOC architecture, workflow and responsibilities.
• Supports security incident response processes.
• Lead and initiate efforts in reducing alert response time.
• Lead and oversee a 24/7 operations team ensuring coverage is available.
• Act as mentor for junior team members.
• Present related metrics to security leadership and take initiatives to improve.


What We're Seeking• Bachelor's degree in computer science or related field.
• Proven track record of leading a SOC team and improving its operations.
• Understanding of incident response processes and procedures.
• Understanding of SOC workflow and responsibilities.
• Understanding of malware reverse engineering and forensics.
• Experience with SIEM and SOAR tools.
• Experience with cloud environments such as AWS, GCP.



Our Offer to You• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.


Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:• Credit Scoring -- More than 90% of US credit decisions involve the FICO Score.
• Fraud Detection and Security -- 4 billion payment cards globally are protected by FICO fraud systems.
• Lending -- 3/4 of US mortgages are approved using the FICO Score.


Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy