Job Description

Calling all innovators - find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title Director Sales, FIWhat does a successful Director, Sales do at Fiserv?

• Manage existing customer relationships with key identified stakeholders across Business, IT,

Risk Management, Operations, Audit, Legal and Infosec including CXOs within assigned accounts, fosters new relationships, and works to identify opportunities and customer needs.

• Act as the CEO for the account by managing the Fiserv existing and new business with the client and should have pulse of the account driving Fiserv decisions and strategies for a win-win outcome
• Partners with customers to deliver customized solutions and provide comprehensive consultative support.
• Partners internally with key cross functional stakeholders/ departments to ensure that Key contacts / processes / escalation matrix are laid down between the two institutions for creating the depth in relationship across departments and should facilitate exchange of industry thought leaderships through such collaborations
• Responsible for pipeline management (disciplined in ECRM updates) at the account level for

Fiserv Products and Services in the Payments and Fintech businessWhat will you do:

• Deliver against new business and net revenue targets.
• Partners with the customer to establish, execute and report progress against annual business plans
• Designs strategies, messaging, and proposals for customers.
• Keeps a close eye on new industry use cases, regulatory guidelines, industry benchmarking and competitive analysis to be respected as a specialist in your field
• Partners to develop and implement new product /services GTM plans including business development, marketing and product management.
• For large new initiatives, partners with key stakeholders to create a Business Case and present to internal Deal Review Board for approvals
• Leads projects and cross-functional initiatives with an oversight on progress, challenges and management reporting
• Negotiates and executes on the customer agreement process and supports response for new BRD / RFP requests with the larger Fiserv team.
• Identifies and recommends products to drive new revenue and demonstrate value to customers. Business Ideas could cut across partnerships between Banks and Fintech eco system and driving such initiatives.
• Acts as the balanced representative between client and internal teams for any non-BAU requests that may come up from time to time and help drive positive resolution/ outcomes for both sides.

Internal teams are expected to bring all non-BAU requests outside the purview of contract to AMs attention.What will you need to know:

• 15+ Years of experience in managing large BFSI relationships for BAAS or PAAS players
• Broad understanding of financial institution structures, roles, products, priorities, revenue drivers, and decision processes; must be able to integrate knowledge across customer disciplines (e.g. digital, payments, operations, risk, etc.).
• Strong understanding of current payments marketplace, particularly digital payments concepts such as digital wallets, tokenization, authentication, provisioning, BNPL, etc
• Demonstrated track record of anticipating how products and solutions can help drive a customers business, and planning, managing, and closing complex, competitive sales efforts.
• Proven client relationship skills with solid negotiation, problem resolution and influencing skills.
• Superior presentation skills, communication skills.
• Good Working knowledge on PowerPoint, Excel, Word & Salesforce.
• Travel up to 40%.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune\xc2\xae magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to innovation and excellence.Our commitment to Diversity and Inclusion:We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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