Director Of Operations
Job Description
Qualification & Experience Requirements:
- Bachelor's degree in Business Administration or related field; MBA preferred.
- Strong leadership, communication, and organizational skills.
- Minimum of 8+ years of experience in BPO operations.
-At least 1yr experience as a Director designation.
- Proven experience in insurance sales, specifically in health insurance.
- Demonstrated ability to manage teams of 400-800 agents.
Key Responsibilities:
- Oversee daily operations of the health insurance process across Mumbai.
- Develop and implement strategies to improve efficiency and performance.
- Ensure compliance with industry standards and regulations.
- Manage and mentor operations managers and team leaders.
- Monitor KPIs and drive initiatives to meet and exceed targets.
- Liaise with clients and stakeholders to maintain strong relationships and ensure service excellence.
Job Types: Full-time, Permanent
Pay: ?1,500,000.00 - ?2,200,000.00 per year
Benefits:
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
Experience:
• Director of Operations: 1 year (Required)
• Managerial designation in Health Insurance: 1 year (Required)
Language:
• Fluent English (Required)
Work Location: In person
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Job Detail
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Job IdJD3392567
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear