Job Description

Company Description

• Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Visakhapatnam Varun Beach to ensure maximum cooperation, productivity, and guest service.
• Monitor and supervise service flow in the assigned outlet.
• Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management

• Responsible for all F&B & Culinary activities and personnel involved in the F &B department.
• Provide leadership to the day-to-day operations of the department, while focusing on the Organization\'s strategic goals.
• Ensure there is management support and presence visible on restaurant, bar and kitchen during key times throughout the day.
• Ensure that there is compliance with the work legislation in Food and Beverage departments.
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.

• Responsible for daily administration, meeting and greeting, dealing with guests\' queries and complaints, and booking rooms. visitors
• Maintain high standards of customer services at the Reception desk so that customers\' expectations are consistently exceeded.
• Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
• Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management.

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