Director - Product Owner/Business Analyst (Legal and Compliance)



Job Number: 3254700
POSTING DATE: Jun 21, 2024
PRIMARY LOCATION: Non-Japan Asia-India-Maharashtra-Mumbai (MSA)
EMPLOYMENT TYPE: Full Time
JOB LEVEL: Director


DESCRIPTION



Role: Non-Financial Risk: Rules Management and Policy Office Proxy Product Owner/Business Analyst
Division: Legal & Compliance (LCD)
Super - Department: AMER Non-Financial Risk
Department: Enterprise NFR
Sub-Department: AMER Rules Management and Policies
Region: AMER
Job Level: Director
Job Title: Non-Financial Risk: Rules Management and Policy Office Proxy Product Owner/Business Analyst
Employment Type: Full Time
Location: Mumbai (Nirlon Knowledge Park)
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm\'s employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.



LCD comprises of Legal, Non-Financial Risk (including Compliance, Global Financial Crimes, and Operational Risk), and Regulatory Relations.
The Legal Department provides guidance, requirements and procedures for understanding and complying with the laws, regulations and Firm policies that apply to our businesses.
The Global Compliance Department identifies applicable Compliance Obligations and maintains a Firmwide Compliance Risk management program, including Compliance Risks that transcend business lines, legal entities and jurisdictions of operation.
Global Financial Crimes (GFC) is responsible for the development and governance of the Firm\xe2\x80\x99s financial crime prevention efforts across all regions and business units. Global Financial Crimes is comprised of the Anti-Money Laundering (AML), Sanctions, Anti-Tax Evasion (ATE), Antiboycott, Anti-Corruption (ACG) and Government and Political Activities Compliance (GPAC) programs.
Operational Risk refers to the risk of financial or other loss, or potential damage to a firm\xe2\x80\x99s reputation, resulting from inadequate or failed internal processes, people, systems, or from external events. Operational Risk Department (ORD) defines the framework, standards, and governance for Operational Risk for the Firm, and implements and monitors the company-wide operational risk program. ORD works with the business units and control groups to help ensure Morgan Stanley has a transparent, consistent, and comprehensive program for managing operational risk, both within each area and across the firm globally.
The Global Regulatory Relations Group (GRRG) is responsible for strategic and centralized management of the supervisory activities of Morgan Stanley\xe2\x80\x99s regulators and related developments globally, with a focus on regulatory reviews and examinations and continuous monitoring activities. GRRG serves as the central point of contact for the regulatory staff responsible for supervisory activities at Morgan Stanley entities and for timely reporting to Firm management and other governance or management bodies, as appropriate, on those relationships and supervisory processes, including areas of significant regulatory focus or concern.
LCD Center of Excellence \xe2\x80\x93 Mumbai (LCD CoE) is a part of Morgan Stanley\xe2\x80\x99s Global Center, which provides global support to LCD and is an integral part of Firm and LCD strategy.
The Non-Financial Risk Rules Management Office (\xe2\x80\x9cRules Management Office\xe2\x80\x9d) is responsible for managing the Legal and Compliance Division\xe2\x80\x99s rules management framework and maintaining the Firm\xe2\x80\x99s rules management system, called Themis. The Global Policy Office (\xe2\x80\x9cPolicy Office\xe2\x80\x9d) supports policy governance across the Firm. Part of its remit is the maintenance of the PolicyPortal, which serves both as a searchable repository for policies, procedures, and related documents and as a content management tool for entitled users.
The successful candidate will work collaboratively with the Rules Management Office and Policy Office teams, the technology teams who support related systems, and with members of regulatory change tracking teams and policy teams both inside and outside Legal and Compliance.
Rules Management and Policies Responsibilities That This Role Will Support

• 
  This role will support rules management and policies teams in fulfilling their responsibilities, especially concerning aspects of these responsibilities that involve online and technology tools and leverage Morgan Stanley platforms, including:
  Themis, the Firm\xe2\x80\x99s Rules Management System
  Related Rules Management Reporting: Cognos reports, Tableau Dashboards
  Integrations with other NFR software tools
  Use of vendor hosted content: Thomson Reuters Regulatory Intelligence
  PolicyPortal, the Firm\xe2\x80\x99s Policy site
  Quark, a content authoring tool integrated with PolicyPortal

Primary Responsibilities

• 
  The tasks for the Global Compliance Rules Management and Policy Office Proxy Product Owner/Business Analyst include, among others:
  Working closely with New York-based Product Owners, understand the business goals and desired outcomes of the Book of Work to prioritize and deliver the necessary capabilities
  In conjunction with the squad Scrum Master and Tech Lead, map out and manage project plan timelines
  Perform business analysis activities for Themis and PolicyPortal/Quark application development, holding user requirement sessions, drafting
  business requirements, writing and grooming user stories and participating in system design discussions
  Write test cases, conduct user acceptance testing and perform release planning
  Configure application reference data and changes to reference data (system masters).
  Troubleshoot production bugs and issue investigation with the L1 support team for Themis and PolicyPortal/Quark. Co-ordinate with technology team for issue investigation
  Ensure system user manuals, training materials, support procedures, and other documentation used by the Product team are up to date
  Identify opportunities for, and support adoption of, process enhancements to Themis or PolicyPortal/Quark
  Contribute to strategic projects, including but not limited to, those focused on integrating systems across the NFR governance, risk and compliance platform
  Manage the system support model, including use of ServiceNow ticketing platform
  Mentor and train support team members
  Perform system governance activities such as entitlement reviews or periodic data clean-up exercises
  Additional tasks as needed or requested

QUALIFICATIONS


Requirements
Skills required (essential)

• 
  Undergraduate degree required
  3-5 years of experience in Compliance and/or financial services industry
  2+ years of experience project management / business analysis activities using Agile methodology for software development lifecycle (SDLC)
  Excellent written and oral communication skills
  Creative problem-solver with high level of learning agility and initiative
  Detail-oriented and organized with the ability to maintain attention to detail across multiple simultaneous projects
  Interest in, or appreciation for, technology
  Ability to work with global and cross-functional teams spanning Legal and Compliance, Technology and other areas of the Firm
  Ability to analyze data and use numbers and quantitative arguments to inform strategic decisions
  Strong Microsoft PowerPoint, Excel, Visio Skills and proficiency with IT systems generally
  JIRA

Skills Desired

• 
  Experience with data visualization software such as QlikView or Tableau is an advantage
  Experience working with offshore teams

Coverage

• 
  Monday to Friday from 1:30 PM to 10:30PM India time with flexibility on standard working hours for time sensitive matters (may include India Public Holidays).
  Periodic calls with AMER internal clients

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.