Job Description

Director, India Presales Solution ArchitectOur field sales professionals rely on proactive technical support during the sales process - and our expert Solution Architect team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.Join us as a Director, Solution Architect Manager on our Presales team in Bengaluru, Delhi, or Mumbai to do the best work of your career and make a profound social impact.What youll achieveAs a Director, Solution Architect, youll Identify, attract and retain top Presales talent from the industry. Accountable for overall team engagement scores and employee retention. Builds high level of trust and supporting relationship with team members, customer and partners across India.You will:

• Work closely with key customers driving their Digital Transformation, with a focus on AI, MultiCloud, IT Transformation Strategy, Security and Edge. Bringing the best of Dells Solutions together with team members, ensuring continual high levels of customer satisfaction and relationship management.
• Holds tight Customer & Partner relationships. Review top deals, campaigns and key account plans ensuring we have the right solution strategy to best meet the customers needs. Ensure teams are aligned with the right skills to the right customers and campaigns.
• Coach team members, builds develop plans and supports them in their mission to work closely with our customers. Work closely with services and support teams to manage key and critical customer escalations and ensures that our team differentiates our solutions and value proposition from those of our competitors.
• Drive thought leadership (technology and trend related) across our teams, partners and customers. Seen as the technology direction setter within our business in assigned territory and builds a diverse, high performing work force, continually raising the talent bar by attracting top talent and developing team members.
• Work with sales team to ensure we continue to hit sales forecast targets and drive growth to market and are accountable for ensuring we land within financial and headcount expense plans and targets. Ensure team is accountable to their roles and responsibilities, has a clear understanding of their objectives and is set up for success. Manage a cross-functional network of key stakeholders ensuring a highly collaborative environment that is focused on achieving success for our customers. Continue to build on the great culture that lives within Dell Technologies, with relationships, drive, judgement, vision, optimism, humility, and selflessness.

Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role:Essential Requirements

• Prior Presales Leadership Experience, managing a large team of Presales Engineers (20+) & few People Managers and proven Presales Leadership Experience in Infrastructure Solutions and associated use case solutions, such as AI/ML, Storage, Data Management, MultiCloud, Security and next generation technologies.
• Presales Leadership Experience should include at least 10+ years of experience in handling Large Customers in India. Ability to develop and translate executive-level business strategy into results and expert ability to apply advanced concepts in the technical engineering field to practical business problems.
• Strong ability to communicate technical solution concepts, architectures and designs, program strategies, and tactics clearly throughout a global management team.
• Expert negotiation skills and the ability to establish mutually beneficial program commitments and expectations with customers at the executive level. Expert presentation skills and expert level of solutions and technical knowledge. Excellent understanding of customer/industry climate.
• Typically, 15-17 years of relevant experience or equivalent combination of education and work experience. Requires 5 to 10 years diversified leadership, planning, communication, organization and people motivation skill (or equivalent experience).

Desirable Requirements

• Advanced experience in a relationship selling role.
• Bachelors degree.

Who we areWe believe that each of us has the power to make an impact. Thats why we put our team members at the center of everything we do. If youre looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, were looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: October 15th, 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy . Job ID:R252707

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