Job Description

The Role Responsibilities Strategy. The primary focus of the role is to deliver analytics projects within the CCPL (Credit cards and Personal Loan) Analytics team. The individual will be responsible for end-to-end analytics solution development, deployment, performance assessment etc across credit card customer lifecycle. The incumbent will be expected to lead a team of analysts to deliver on key business priorities working closely with stakeholders within and outside the team, while ensuring growth and learning of their team members. S/he is also expected to provide thought leadership and act as a subject matter expert to design and recommend appropriate analytical solution in addressing key issues within the business Business. Seasoned analytics professional with a demonstrated history of leading a high-performance team Subject matter expert on cards domain with specific focus on P&L forecasting, profitability measurement of products and programs Prior experience in working across cards customer lifecycle such as early account management, balance build initiatives, spend engagement/stimulation, rewards management, retention strategies etc Excellent communication skill and ability to influence/negotiate/present to business partners as well as senior leadership within the organisation Mentor and lead a team of high performing analysts catering to their career growth and learning needs Must have experience in analytical tools like SAS or SQL, and experience in R, Python, etc would be an added advantage Exposure to BI tools like Tableau, PowerBI, MicroStrategy etc will be an added advantage Processes. Continuously improve the operational efficiency and effectiveness of processes Ensure effective management of operational risks within the function and compliance with applicable internal policies, and external laws and regulations People & Talent. Champion and act as role model of the group\'s values Driving an environment of collaboration, both within CPBB Banking and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner Risk Management. Interpret the Group\'s financial information, identify key issues based on this information and put in place appropriate controls and measures Ensure data security and data sharing in secured way through SharePoint in password protected files Governance. Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role Regulatory & Business Conduct. Display exemplary conduct and live by the . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [CPBB] to achieve the outcomes set out in the Bank\'s Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment.] . Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders. Group/Region Analytics teams Group / Region/Country Product & Segment Teams Group / Region / Country Channels/distribution Group / Region / Country Risk Analytics Teams Group / Regional / Country Business Teams Support functions including Finance, Technology, Analytics Operation . Training, licenses, memberships and certifications Education - Post Graduate (Statistics, Mathematics, Econometrics or Economics) At least 10 years of relevant experience in Banking / Financial Services Industry In depth business understanding for client, segment, product and channels ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS. Technical Competency Name: Proficiency Levels Analytics experience Expert SAS, SQL Expert P&L forecasting & understanding data structure Expert Office tools (Excel/ PowerPoint) Expert Project Management Skills Expert Communication Skills Expert People Management Skills Expert Credit Cards Domain Knowledge Expert About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website

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