Job Description

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryDirector, Business DevelopmentDirector/Business Leader, Account ManagementLocation: MumbaiOverview

• This position ( Director/BL- Business Development/Acct Management) is part of the South Asia Business Development organization
• This role will manage all aspects of the MasterCard relationship with assigned customers in the assigned geography.
• The incumbent will be required to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.
• You may be the right candidate if youre a self-motivated, strong on initiative, commercially pragmatic business developer with strong relationship management and influencing skills.

Role

• Maintain primary responsibility for managing the relationship and profitability of target customers.
• Be responsible for all account management/business development activities for customer set.
• Design and execute strategic/tactical plans to enhance customer and MasterCard profitability.
• Develop strong working relationships with key influencers at customer banks and with MasterCard support teams.
• Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration.
• Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value.
• Responsible for all administrative and operational issues for the target customer set.
• Manage & develop new and existing products; programs and services, as required.
• Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy.
• Recommends market strategy including pricing; introduction to market; profit planning; expense budgets; etc.
• Take Ownership on any customer issue that requires engagement with Operations and Technology, Customer / Product Delivery, Franchise, etc.
• Signup new Customers for MasterCard in the assigned geography

All About You

• Significant experience in Business Development/ Product management in the Payments/BFSI domain required.
• B2B customer management experience will be advantage.
• Self- driven, organized and pro-active
• Entrepreneurial and commercially focused
• Strong impact and influencing, negotiation skills
• Strong relationship, communication, presentation and marketing skills;
• Work well in a small team leveraging colleagues skills
• Ability to thrive as an individual contributor role.

Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercards security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercards guidelines.

Mastercard