Role Purpose:Provide full-service management of key client accounts through market research information, analysis and reports and identify new opportunities for developing business in Customized Research.Primary responsibility would include managing all business requirements from key clients in retailer & ecom sectors along with a few clients in FMCG. Other responsibilities would include developing business for NielsenIQ beyond the key accounts, depending on opportunities presented and availableAccountabilities:Accountable for success of the team by ensuring revenue target as well as team developmentClient Management\xc2\xb7 Provides advice and consultation to clients and staff\xc2\xb7 Develops strategic understanding of industry trends, competition and opportunities of NielsenIQ\xc2\xb7 Demonstrated recognition by client as an \xe2\x80\x9cexpert\xe2\x80\x9d related to research knowledge areas\xc2\xb7 Presents results of study to the client\'s top management\xc2\xb7 Ensures the financials w.r.t pricing, client collection, revenue targetsProject Management\xc2\xb7 Designs and plans research projects following client briefing and needs\xc2\xb7 Collaborate and relevant stages of project management with other stakeholders\xc2\xb7 Provides advice on the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of informationTeam Development\xc2\xb7 Introduce new solutions and thought leadership pieces to the team\xc2\xb7 Mentors the team (direct/indirect) while maintaining high morale and open culture\xc2\xb7 Embrace diversity and inclusionInternal management\xc2\xb7 Develops the business (profit and loss responsibilities)\xc2\xb7 Strong Leadership Competencies (360 degree assessment), proven successful business record, and demonstrated ability to effectively develop teams via execution of the various processes\xc2\xb7 Provide top management with thorough review of internal and client financials including budget and forecastRole ExpectationsScope1. Would manage the end to end relationship with key clients2. Would be responsible for revenue generation, client engagement.QualificationsEducation and Experience1. University degree in Marketing, Economics or related field a must, preferred Postgraduate or MBA2. 14+ years working experience in Market Research3. Knowledge and exposure to multiple sectors, clients & research types.Knowledge and skills5. Expertise in servicing customers and in-depth knowledge on Custom research methods, analysis and techniques6. Strong analytical mind7. Excellent Presentation skills8. Very good knowledge on advanced analysis, methods, and tools9. Good organizational skills, and strong people management skills10. Excellent verbal and written communication skills in English.11. Competent Negotiator with good influencing skillsAdditional InformationOur Benefits
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