Job Description

Summary Salary: Competitive Team: E-Commerce Location: India - Gurgaon OfficeAbout Us:Dyson is a global technology company with a unique philosophy, led by Sir James Dyson. We transform every Our products are available in 80+ countries worldwide, and on an average one machine is sold every 5 seconds. We do all this with our team of over 13,000 employees worldwide.About The Role:Dyson is looking for a Direct lead who will be a part of the sales team to plan and manage our DTC business along with our direct retail business.This role focuses on analyzing, reviewing, recommending, and building strategic and tactical changes across our direct channels that drive business profitability by increasing visitors, improving conversion rates, capturing larger average order sizes, and managing margin performance.Key Responsibilities:1) Grow Dyson KPI's on pure digital platform and Direct Retail Outlets

• Grow annual DTC and direct third party e-commerce sales volumes, revenues and market share working collaboratively with the Head of Sales to ensure targets are delivered overall, that the online experience is integrated and forecasts are tight and tied in with demand/supply planning
• Grow and drive Sell out from Dyson owned and Partner owned exclusive stores
• Drive effective channel strategies that optimize retail opportunities and Dyson profitably in line with India goals
• Leverage the promotional spend budget to deliver the best ROI

2) Deliver Online and Retail brand experience

• Ensure a flawless omnichannel experience (content, service, interaction) across .Com/Marketplaces and Direct stores.
• Ensure Dyson digital and Retail campaigns support the launch and initiative calendar as agreed with marketing, sales and PR to best drive awareness, perception, traffic and sales as targeted
• Instil experimentation and improvement, shared knowledge, measurement, analysis and optimization
• Ensure regular reporting and instil a data-driven approach in the team
• Ensure the team tie into other teams within and outside Dyson India to ensure the best thinking in the best way possible
• Encourage xe2x80x9csurvivable experimentationxe2x80x9d; encourage and nurture a culture of continual learning and growing across the team and in each individual

About You:

• MBA with 10-15 years hands on experience across .com, marketplaces, and exclusive store sales
• Experience within digital sales across Luxury, consumer electronics, technology or consumer goods industry preferred
• Experience of working with brands and multiple stakeholders
• Experience in e-commerce is mandatory
• Experience managing store operations and retail marketing is preferred

• High level of communication skills both verbal and written
• Well-developed interpersonal and relationship skills
• Enjoys a dynamic, fast-paced team environment; prepare to roll up sleeves. Must have a high growth mindset
• Energetic, engaging and solutioning approach

Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.Posted: 02 January 2025

Dyson