Job Description

About Company :Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients\' long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.:

• Support day-to-day operations of Microsoft Teams and Voice Environments, ensuring system functionality and monitoring system health across the O365 Tenant.
• Keep Microsoft Teams environments updated with the latest Microsoft updates and policies and features.
• Monitor and maintain call quality and reliability using the Call Quality Dashboard (CQD), identifying users experiencing poor call quality. Generate, update, and manage CQD reports.
• Possess in-depth knowledge of managing Teams within Microsoft 365, encompassing all functionalities.
• Experience in configuring and managing Teams Operator Connect and Direct Routing.
• Configure and manage all Teams settings, policies, and upgrades.
• Recover deleted data and chat history for users and recover deleted content within Teams environments.
• Set up security policies for Teams usage within the organization.
• Manage app publishing within the Teams admin center, and work with SharePoint Online, PowerApps, and OneDrive for Business.
• Manage calendar and meeting settings, including configurations and bridges.
• Troubleshoot complex Teams functionality issues for the entire tenant.
• Create and maintain comprehensive documentation such as High-Level Design (HLD) and Low-Level Design (LLD) of system and application configurations and changes.

Job Title: Digital Workplace Engineer Microsoft Teams L3Location: BangaloreExperience: 5 to 7 YearsEmployment Type: Permanent
Work Mode: HybridNotice Period: Immediate to 30 Days
CTC: 14 LPA

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