Job Description

Position: Digital Solution consultant I (RPA Operations Analyst).Key responsibilities of the above role are Analyzing RPA (Automation Anywhere & Power Automate) & Web App Use-cases and Handling Level 1Post-Production/operational issues for RPA and web Apps.We deliver the worlds most complex projects. Work as part of a collaborative and inclusive team. Enjoy a varied & challenging role.Building on our past. Ready for the futureWorley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.Accountabilities and Responsibilities:Technical understanding of generic system issues to assist with troubleshooting RPA Bots in production. Perform Operational & Reporting Activities.Analyze and handle post-production issues related to incidents/change requests and track it in accordance with processes and proceduresAnalyze New Use-cases and Enhancements for existing RPA Bots via Discovery sessions. Prepare Functional Specification documents.Translate Business Requirements to Development teamCreate user guides, demo videos & Supporting Artifacts for all digital solutions as well creative content for the Digital Group to be used for internal marketing of digital initiatives.Ability to coordinate with local and international stakeholders to resolve RPA, Data Visualization and Digital solutions as well as provide information in case of any queries.Prepare and execute Functional Test Cases for RPA solutions. Perform exhaustive testing to ensure quality delivery.Knowledge Experience and Competencies Required:Good communication skills to support digital solutions to Local and Global stakeholders.Engagement as a proactive member of the workgroup and team player.Professional communication to all stakeholders and within Team.Ability to take instruction and perform tasks accurately with minimal guidance.Accurately report to Seniors / Leads in a timely and effective manner.Strong English language verbal & written communication in proactive manner.QualificationsEducational Qualification:A recognized degree or equivalent qualification/experience Certification in Engineering background preferred.Technical Skills: \xc2\xb7Experience in Level 1 Troubleshooting ofITPA/RPA Solutions developed in Automation Anywhere, Power Automate, UiPathWeb applications developed in Power Apps, .Net.Experience with basic SQL Queries and database concepts.Hands on experience on Ticketing system like ServiceNowGood hands on with Excel formulas.Well versed in SDLC. Ability to quickly, accurately analyze issues reported for the digital RPA solutions that are in production and help with addressing any configuration/code issues.Benefits to you:Join a fun and inclusive, global team of professionalsOpportunities to progress beyond this roleCompetitive remuneration & benefits packageWork/life balance - Flexible working optionsMoving Forward Together:Were committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.Whatever your ambition, theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.Worley takes personal data protection seriously and respects EU and local data protection laws. You can read our full Recruitment Privacy NoticePlease note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.

Worley