Job Description

Job Title: Client Support Representative

Experience: Minimum 1 years in Digital Sales

Location: Abids, Hyderabad.

Type: Full-time, Permanent

Salary: 20,000 - 30,000 per month.

About the Company:

Inmantech DGi is a dynamic and innovative company at the forefront of the digital marketing industry. We are seeking a Client Support Representative to join our team and embark on an exciting journey of growth and innovation. If you are passionate about digital marketing and eager to learn, this is the perfect opportunity for you.

:

Join our dynamic digital marketing team at Inmantech DGi. We're seeking a Client support Representative to play a vital role in our agency. If you're passionate about digital marketing and thrive in a fast-paced environment, we want you on our team.

Roles & Responsibilities:

- Be the main point of contact between the Inmantech DGi and clients.

- Conduct client meetings (online/offline) for presentations and idea discussions.

- Ensure projects are completed on time and within budget.

- Manage financial aspects with clients, including estimates and collections.

- Maintain daily communication with clients and internal teams.

- Engage with new inquiries and lead the pre-sales process.

- Understand client requirements to propose tailored solutions.

- Research client products/services and target markets for Digital Marketing Plans.

- Conduct client briefings, pitches, and proposal presentations.

- Proactively follow up with clients for approvals.

- Provide responsive support for client queries.

- Gather all necessary client information, requirements, and assets to kick-start campaigns effectively.

- Liaise with the Team to ensure campaign setup is accurate and on schedule.

- Monitor campaign performance, ensuring it aligns with client goals and optimizing as needed.

- Get on-boarded clients' campaigns planned and executed.

- Act as a problem solver, identifying and addressing any issues that may arise during the campaign execution process.

- Maintain clear and organized records of campaign details, timelines, and client interactions.

- Provide regular reports to management on the status of client onboarding and campaign execution.

Skills:

- Strong communication skills in English (Written and Verbal) & Hindi (verbal).

- Strong presentation skills.

- Problem-solving skills.

- Proficient in MS Office. (Word, Excel, PowerPoint)

- Strong organizational skills.

What We Offer:

We offer competitive compensation as per industry standards and flexible work from our office in Abids, Hyderabad. Immediate joining is preferred.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?40,000.00 per month

Jadwal:

• Day shift

Tunjangan:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid sick time
• Work from home

Education:

• Bachelor's (Required)

Experience:

• Client Support: 1 year (Required)

Work Location: In person