Job Description

Company Description

Fastmarkets is an independent commodity pricing and information organisation with over 600 staff. We are fuelled by values that bring us all together and are united by a collective passion to make a difference. We are supported by a working model that is based on a hybrid approach that allows each of us to balance home and office working while encouraging effective collaboration and accountability.

Fastmarkets is the most trusted Price Reporting Agency (PRA) in the metals, mining, agriculture, forest products, and energy transition markets. Our price data, forecasts, and market analyses give our customers strategic advantage in complex, volatile, often opaque markets. Our events provide forums for market participants to come together, trade, and talk through the critical issues of our times.

We are making a difference. Fastmarkets works to create transparent commodity markets through our reliable and trusted price data and market intelligence. The markets we serve are central to how economies work and are essential for our lives. By doing this, Fastmarkets helps our customers build a more sustainable world. We are built on a 130-year foundation while bringing a digital platform to market, combining the currency of trust with the power of digital.

Most importantly, we are fuelled by our teams that, across the globe, make the amazing possible. With a deep sense of purpose and belonging, we are building an extraordinary future \xe2\x80\x93 together. If you would like to help build the future, we hope you will join us on our journey.

Fastmarkets is owned by global private equity firm Astorg, a specialist investor in healthcare, software, technology, business services and technology-based industrial companies.



The Role

You will be joining an existing team of digital product managers which sits within the broader product and strategy team at Fastmarkets. Your role will be accountable for shaping the future of how Fastmarkets customers interact with commodity pricing and information to support their trading decisions. You will have a deep understanding of global financial markets, including exchange and commodities data, and extensive experience working within a data business driving the digital product experience. You will have the ability to communicate effectively across multiple business functions and development teams and work closely and empathetically with customers.

Principal Accountabilities

Product development

• Work with the business stakeholders to define and articulate the vision and strategy for our products and services, in line with overall business strategy
• Clearly understand the needs of the target audience and the strategic levers to commercialization and engagement
• Manage and communicate the digital product roadmap for all relevant products and solutions, prioritizing features based on business impact

Customer analysis

• Understand key audience needs, desires and behaviours through market research, face-to-face meetings and user feedback sessions
• Continuously measure, analyse and improve user engagement and devise new strategic and tactical ways to increase sales, engagement and renewal rates through product enrichment
• Run prototype, beta and user-group programs with early-stage features to capture

Product management

• Ability to work at project, feature and fix level simultaneously on multiple streams
• Lead reporting on digital product initiatives, progress, identifying areas of success and where further improvement is required
• Create and manage collateral to support sales strategy and customer adoption for new digital services and solutions
• Demonstrate a command of the range, structure and purpose of the data we carry, acting as an internal domain knowledge expert to support other functions within the company
• Identify, collect and formalize business and functional requirements for new digital services, features and fixes informed by market and internal insight within an agile framework
• Work closely with the business analyst team to develop wireframes and documentation, including user stories and acceptance criteria to help communicate requirements for internal and external stakeholders using formal and informal methods to gain understanding and consensus

Qualifications

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world\xe2\x80\x99s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We\xe2\x80\x99re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on...

KNOWLEDGE, EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

• Experience of managing a digital product development through the project lifecycle, from inception to implementation
• Agile Product Owner experience
• Understanding of information services within a commodity focused enterprise
• Understanding of how customers use data and content to drive decision making
• Driven, organised, common sense, tenacity and problem-solving skills
• Desire to take ownership, be creative and pro-actively secure the objectives of the business
• Demonstrable lateral management and communication skills
• Excellent written communication skills
• Customer centric: ability to empathise with product users and translate their needs into clear requirements

If you\'re excited about the role but your experience, skills or qualifications don\'t perfectly align, we encourage you to apply anyway.

Additional Information

Our Values

Fastmarkets people come from all different walks of life. It\xe2\x80\x99s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common \xe2\x80\x93 and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they\'re embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers\xe2\x80\x99 experience and our business performance

• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done

• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency

• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.

• CUSTOMER CENTRIC. We are customer-centric in all that we do

• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

You\xe2\x80\x99ve read a little about us \xe2\x80\x93 now it\xe2\x80\x99s over to you!

If you like what you\xe2\x80\x99ve read so far and think you can see yourself as a Fastmarkets person, it\xe2\x80\x99s time to fill in your application form. This form is an important part of the selection process: it\xe2\x80\x99s used to determine whether or not you\xe2\x80\x99ll be chosen to have an interview and acts as a basis for the questions we\xe2\x80\x99ll ask you on the day.

It\xe2\x80\x99s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you\xe2\x80\x99re great.

Fastmarkets