Job Description

Job Overview:

We are seeking a dedicated and experienced Digital Marketing Executive / E-Commerce Specialist to join our team. The ideal candidate will have a strong background in product listing, enquiry and order support, and managing digital marketing campaigns. This role requires a proactive individual who can manage multiple tasks efficiently and drive our online sales and marketing efforts.

Key Responsibilities:

Product Listing:

• Create, update, and optimize product listings on various e-commerce platforms.
• Ensure all product descriptions, images, prices, and specifications are accurate and compelling.
• Collaborate with the content and design teams to enhance product visibility and presentation.

Enquiry and Order Support:

• Manage customer enquiries through various channels (email, chat, phone) and provide timely responses.
• Process customer orders and coordinate with logistics to ensure timely delivery.
• Handle post-order support, including returns, exchanges, and customer feedback.

Digital Marketing Campaigns:

• Develop and execute digital marketing campaigns across various channels, including social media, email, and PPC.
• Create engaging content and marketing materials to support campaign goals.
• Monitor and analyze campaign performance, adjusting strategies as needed to improve results.

E-Commerce Management:

• Oversee the overall functionality and performance of e-commerce websites.
• Ensure a seamless and user-friendly shopping experience for customers.
• Collaborate with IT and design teams to resolve any technical issues and implement enhancements.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience as a Digital Marketing Executive or E-Commerce Specialist.
• Strong understanding of e-commerce platforms and product listing best practices.
• Experience in managing customer enquiries and order processing.
• Proficiency in digital marketing tools and techniques, including SEO, SEM, and PPC.
• Familiarity with analytics tools such as Google Analytics.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a focus on accuracy and quality.

Preferred Qualifications:

• Experience with [specific e-commerce platforms, e.g., Shopify, WooCommerce, Magento]. Preferably in Shopify
• Certification in Google Analytics, Google Ads, or other relevant digital marketing certifications.
• Knowledge of HTML/CSS and basic web development principles.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Digital marketing: 4 years (Preferred)
• total work: 4 years (Preferred)

Application Deadline: 20/07/2024