Job Description

• Educational Qualification: Completed an undergraduate degree in any stream.
• Analytical Skills: Ability to solve basic mathematical and logical problems.
• Excel Proficiency: Basic knowledge of Excel and its functions.
• Communication Skills: Effective in reading, writing, and speaking.
• Must have a minimum of 2 years of experience in the marketing or operations industry


AWS Marketing's vision is to inspire and empower our customers and partners to unlock their cloud potential. Our team shapes AWS's industry perception, drives customer growth, and fosters the adoption of AWS services across a global and diverse customer base. Our Marketing strategy continuously adapts to stay ahead of our digital-first world and ever-changing technology, industry, and customer requirements. Join us for an opportunity to support digital marketing to accelerate customer acquisition and enable sales to reach customers with a winning value proposition.



Key job responsibilities

• Perform marketing operations to enhance the visibility of content across digital platforms.
• Quickly understand and effectively utilize marketing and operation workflow tools.
• Continuously adapt to and learn new features of the marketing programs.
• Edit and fix content efficiently, following established Standard Operating Procedures to spot and correct errors.
• Monitor and be aware of key operations metrics such as productivity (number of titles processed per hour), quality (defect percentage), and delivery/latency Service Level Agreements (SLAs).
• Ensure compliance with these metrics, SLA requirements, QA guidelines, team goals, and personal goals.
• Be accountable for meeting performance standards and contributing to team objectives.
• Collaborate as a team player, suggesting improvement ideas to direct reports to enhance the marketing processes.
• Participate in regular team meetings to discuss process improvements and implement changes as needed.
• Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
• Self-starter and good team player.
• Strong attention to detail when editing content, with the ability to deep dive and identify root causes of issues.
• Proficient in problem-solving, data analysis, and troubleshooting issues.
• Good interpersonal skills to manage ongoing relationships with software and inter-operations teams.
• Working knowledge of XML standards, SQL and basic automation tools such as Python/Selenium are added advantage.
• Knowledge or experience in the publishing/b2b & b2c marketing industry, as well as familiarity with QuickSight, Adobe, Sprinklr, Marketo, and Photoshop, are significant advantages.