Job Description

Strategic Planning and Execution:
o Develop and implement a comprehensive digital process transformation strategy aligned with
organizational objectives/goals.
o Create and manage a detailed roadmap for digital transformation initiatives, prioritizing
projects based on impact and feasibility.
xefx82xb7 Process Analysis and Optimization:
o Conduct thorough analyses of existing business processes to identify inefficiencies and areas
for improvement.
o Redesign processes to incorporate digital technologies, streamline operations, and enhance
productivity.
o Implement process automation tools such as RPA (Robotic Process Automation) to reduce
manual efforts and errors.xefx82xb7 Technology Implementation:
o Evaluate, select, and implement digital tools and platforms that support business process
transformation.
o Ensure seamless integration of digital solutions with existing systems and workflows.
o Collaborate with the Technical experts to address technical requirements and challenges.
xefx82xb7 Project Management:
o Lead and manage digital transformation projects from initiation to completion, ensuring
timely delivery within budget.
o Coordinate with cross-functional teams to ensure successful project execution and
stakeholder alignment.
o Monitor project progress, identify risks, and implement mitigation strategies.
xefx82xb7 Change Management:
o Develop and execute change management plans to facilitate the adoption of new digital
processes.
o Provide training and support to employees on new digital tools and processes.
o Communicate the benefits and impact of digital transformation initiatives to stakeholders to
ensure buy-in and support.
xefx82xb7 Performance Monitoring and Reporting:
o Establish key performance indicators (KPIs) to measure the effectiveness of digital process
transformation efforts.
o Monitor and analyze performance data to assess the impact of digital initiatives.
o Prepare and present regular reports to the head of ISU on project progress, performance, and
outcomes
xefx82xb7 Innovation and Continuous Improvement:
o Stay updated on emerging digital technologies and industry trends to identify new
opportunities for the implementation of innovative digital solutions for process improvement.
o Promote a culture of innovation and continuous improvement within the organization.
o Promote and implement best practices in digital transformation and process optimization
using tools like Robotic Processes Automation (RPA). Artificial Intelligence (AI), Machine
Learning (ML).
xefx82xb7 People Management:
o Assess team strengths and weaknesses to increase self-awareness and include these in
conversations on team developmental needs.
o Participates in open dialogue, and values the diverse opinions of others, regardless of
background, culture, experience, or country assignment.
o Proactively seeks feedback and coaching to build confidence and develop and improve
individual skills.
o Participates in accomplishing team activities and goals in the face of challenging circumstances

Ciel HR