Job Description

Digital HR Systems Lead

Do you enjoy being part of a team that drives efficiency through automation?

Would you like to work with a world class HR organization?

Join our Global Digital HR Team



Our Human Capital & Technology Team provides HR support for client group Leaders, Managers and Employees on organizational and employee matters. We also provide coaching, HR process expertise and other general HR activities. Individuals in this category act as the HR Director of record for a client group.

Partner with the best



As a Digital HR System Lead, you'll be responsible for supporting the global sustainment and optimization strategy of our Baker Hughes Learning and Competency platform. The systems lead will be part of the Global Digital HR Technology team and will report into Director- Learning Technology and HR Systems


The lead will support multiple concurrent projects while providing oversight of support queues and closure of tickets for the Baker Hughes Support teams. The ideal candidate will have deep experience with learning, competency systems and related processes within a global HR Technology system.


The lead will gather requirements, design and test solutions, and work with stakeholders to craft scalable, sustainable HR Technology solutions.


The ideal candidate will have experience providing HR Technology operations support, training others in support matters, and in managing data related to tickets. The candidate will be comfortable in a fast-paced, global, multi-tenant environment. They will take initiative to drive performance improvement within the learning and competency ecosystem.



As a Digital HR Systems Lead , you will be responsible for:



• Supporting HR system projects (Learning, Skills, Competency etc.) from end-to-end including gathering requirements from stakeholders, designing, and configuring solutions, facilitating testing, and moving solutions to production
• Providing support for Configuring, designing, building, testing, and deploying functionality in the Learning, SkyHive & Competency Management System
• Supporting Learning and Skill mapping and integration activities
• Providing ongoing support to maintain content quality with skills and related process
• Being the central point of support management for Baker Hughes HR Systems like Learning, Skills, and Competency ecosystem
• Solving routine end user problems as well as identify, escalate, and help determine root cause solutions for recurrent or systemic issues
• Interfacing with internal team members and our stakeholders to adopt system enhancements that drive a positive user experience
• Contributing to overall business process improvements and be a catalyst for building streamlined and effective processes across the global HR Technology organization
• Responding to and resolving support tickets regarding configuration System changes in a timely and accurate manner
• Executing product technology and functional capability roadmaps, including migration of training content and history
• Working with relevant stakeholders to redesign business processes, and improve the Learning & Competency Management experience for employees globally
• Participating in prioritization discussions for business requirements, approving future state design/configurations and ensuring successful implementation
• Working to improve incident reduction, simplification, process excellence, security, and compliance

Fuel your passion



To be successful in this role you will:



• Have a bachelor's degree and equivalent experience in HR Technology, Learning, Skill, and Competency Management
• Have 10-14 years of IT or relevant professional experience.
• Have technical experience working with HR Systems (Learning, Competency, Skill etc.), Competency Profiles, and Levels of Proficiency
• Extensive experience in global HR Technology and learning operations or LMS & CMS implementation (SumTotal, Kahuna, SkyHive a plus)
• Have experience in mapping of job roles, competencies, learning activities and using HR Systems
• Have deep experience using Migration Utilities, Advanced system configuration like Creation and modification of Domains and Security Roles
• Be Capable to support and troubleshoot complex downstream integrations
• Have Experience integrating and maintaining third party libraries ensuring end-user Catalog is in-sync with vendor-provided specifications
• Be able to advance troubleshoot complex learning and competencies structures: Observation checklists, Competencies, and Curricula
• Be able to work flexible hours with Management to support the relevant countries (UK Shift Preferred)
• Have leadership and influencing skills and be a Self-starter able to give guidance and take counsel
• Have great organizational skills and the ability to accomplish assigned goals and work well with global team

Work in a way that works for you



We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:



• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us



Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you



Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:



• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.



Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.