Position: Digital CRM Functional:Gather information and document business requirement document for any new requirements/change requestsElicit, analyze, specify and verify business requirements / features/user stories created by other business analystsResponsible for understanding the business needs, requirement analysis, identifying business solutions and validating the pros and cons of the solutions optionsParticipate and lead requirement gathering workshopsIdentify improvement opportunities (proactive and reactive)Elicit and clearly document business and systems requirementsAssess business process and system inefficienciesDemonstrated fluency in business processes and process differentiationAbility to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processesUnderstand and negotiate needs and expectations of multiple stakeholdersServe as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementationsCreate and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.Meet with project team regularly to review project deliverables and deadlinesDevelop and execute test plansLocation: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESCTime Type: Full timeJob Category: Information Technology
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