Job Description

The Job Role and Responsibilities:A telesales executive is generally a part of the company\'s sales team and his/her primary job is to sell. Telesales executives have set targets and strategies by their team supervisor. They would mostly be calling a prospective client and persuading them to either purchase/trial a product/service, or accept a visit from another sales team member. Telesales executives must have a clear understanding of the product/service they are selling and should be able to negotiate well.Competencies and Skills Required :A telesales executive is required to interact with customers for most part of his/her day and so good communication skills are a must. He/she must be able to plan the number of fresh/follow-up calls he/she has to do in order to meet targets. The job also requires good selling and persuading skills and also a thorough understanding of the company\'s offerings. The major skills and competencies that employers look for are :- Good spoken and written language skills- Ability to plan and execute- Ability to persuade and negotiate- Ability to work under stress- Ability to work as a teamAssessment for the \'Right\' Telesales ExecutiveTelesales Executive Profile AMCAT MappingCommunication Skills SVAR (Spoken English): HighAgreeableness: Mid to HighGood Sales and Negotiation Skills SVAR (Spoken English): HighExtraversion: MidEmotional Stability: MidAbility to plan and execute Conscientiousness: Mid to HighAbility to Work under stress Emotional Stability: Mid to HighTeam Work & Co-ordination Agreeableness: Mid to HighEmotional Stability: Mid (ref:updazz.com)

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